CHILD CONTENT-SINGLE LOADED
⏳ Last Date to Apply: As soon as possible
💼
Airbnb
Payment Partner Lead, Bangalore
Payment Partner Lead
Experience Required
8+ years
Salary / Package
Competitive + Benefits
Work Mode
On-site
Openings
1
Job Overview
- Airbnb is seeking a dynamic and experienced Payment Partner Lead to join its Payments Risk and Compliance Team in Bangalore, India.
- The mission of the team is to keep the online payment ecosystem safe, optimized, and scalable while ensuring a world-class compliance organization.
- This role combines leadership support, compliance operations expertise, and project coordination.
- You will build and maintain relationships with partner leadership teams, project managers, operations analysts, and cross-functional areas.
- Responsibilities include managing day-to-day operations, queue management, staffing needs, tracking core operations metrics, and handling escalated urgent cases.
- You will coach, mentor, and develop partner teams, visualize long-term initiatives, and recommend policy changes.
- The ideal candidate brings strong systems thinking, superior communication skills, and exceptional problem-solving abilities.
- Airbnb offers a comprehensive compensation package including base pay, bonuses, equity programs, and Employee Travel Credits in an inclusive work environment.
Key Job Details
| Company Name | Airbnb |
| Job Role | Payment Partner Lead |
| Experience | 8+ years |
| Salary Range | Competitive + Benefits |
| Job Type | Full Time |
| Work Mode | On-site |
| Openings | 1 |
| Job Location | Bangalore, India |
Key Responsibilities
- Effectively manage and oversee day-to-day operations for queue management, staffing needs, and scheduling.
- Maintain subject matter expertise and handle escalated and/or urgent cases or issues when necessary.
- Track Core Operations metrics and advise on best practices.
- Coach, mentor, and develop a partner team through leaders and trainers on the partner side.
- Visualize and facilitate long-term initiatives, new strategies, and processes to improve Core Operations metrics.
- Identify, recommend, and implement tool, system, process, or policy changes to improve team performance.
- Accurately identify and escalate compliance risks and opportunities to Payments Management.
- Lead projects to simplify relatively complex operational problems within diverse cross-functional groups.
- Be the ambassador of Airbnb Culture and Values.
Requirements & Qualifications
- Bachelor’s Degree or Technical Equivalent.
- 8+ years of overall experience with exposure to managing teams.
- 3+ years of hands-on experience in fraud prevention, risk mitigation, chargebacks, dispute management, and pre-arbitration.
- Strong systems thinker with superior written and verbal communication skills.
- Strong problem-solving skills with an emphasis on adaptability and resilience.
- Ability to clearly articulate compliance requirements to a non-compliance audience.
- Exceptional organization and process management ability.
- Familiarity with SQL and data querying skills is strongly preferred.
Required Skills
- Risk Operations
- Fraud Prevention & Risk Mitigation
- Chargebacks & Dispute Management
- Pre-arbitration
- Systems Thinking
- Process Management
- SQL & Data Querying
- Team Leadership & Coaching
- Problem Solving
About Airbnb
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals across the globe. The Airbnb Capability Centre was set up in 2017 in Gurgaon and Bangalore, providing specialized operational services enabling Airbnb’s business and functions across the world including Finance Technology, Analytics, and Engineering.
⚠️ Safety Advisory for Candidates
- This is a private corporate career listing collected from official channels.
- We do not charge any money for job alerts, scheduling, or application processes.
- If a recruiter demands any payment or “security deposit” in exchange for a job offer, it is a scam.
- Verify details on the official company portal before sharing sensitive personal details.
Frequently Asked Questions
Q: What is the primary role of the Payment Partner Lead at Airbnb?
A: The Payment Partner Lead supports Airbnb’s payments compliance performance for partners, managing operations, tracking core metrics, and coordinating projects.
Q: What experience is required for this role?
A: Candidates must have 8+ years of overall experience, including 3+ years of hands-on experience in fraud prevention, risk mitigation, chargebacks, and dispute management.
Q: What is the job location?
A: The position is based in Bangalore, India.
Q: What educational qualifications are needed?
A: A Bachelor’s Degree or Technical Equivalent is required.
Q: How can I apply for this position?
A: Interested candidates can apply online directly through the official Airbnb careers portal link provided.
Disclaimer: This job post is prepared by collecting data from the official career page of Airbnb. We are not direct recruiters or representatives. Candidates should carefully review the requirements and policies on the company’s portal before initiating an application.