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Just Eat Takeaway.com
Just Eat Takeaway.com Customer Service Representative Recruitment 2026: Apply Online
Customer Service Representative (w/m/d) – Hybrid
Experience Required
Fresher / Experienced
Salary / Package
€2,600 – €2,800 gross per month
Work Mode
Hybrid
Openings
Multiple
Job Overview
- Provide exceptional customer support via various channels to users of Just Eat Takeaway.com.
- Handle customer inquiries, resolve complaints with an empathetic and solution-oriented approach.
- Navigate smoothly through internal software systems and databases using a laptop.
- Collaborate effectively within team environments and participate in regular feedback sessions.
- Work flexibly in shifts ranging between 08:00 AM and 01:00 AM, including regular weekends.
- Contribute to a positive team culture and engage in unique company and team events.
Key Job Details
| Company Name | Just Eat Takeaway.com |
| Job Role | Customer Service Representative (w/m/d) – Hybrid |
| Experience | Fresher / Experienced |
| Salary Range | €2,600 – €2,800 gross per month |
| Job Type | Full-time |
| Work Mode | Hybrid |
| Openings | Multiple |
| Job Location | Berlin, Germany |
Key Responsibilities
- Assisting customers with order inquiries, delivery issues, and platform navigation.
- Resolving conflict situations calmly and professionally.
- Documenting interactions accurately in internal tracking systems.
- Meeting quality and performance benchmarks set by the team.
Requirements & Qualifications
- Fluent German and good English communication skills.
- Willingness to work flexible shifts and weekends.
- Basic technical affinity and comfort using laptops and modern software.
- Empathic, customer-focused, and resilient attitude.
Required Skills
- Customer Service
- German Fluency
- English Proficiency
- Problem Solving
- Communication Skills
- Software Navigation
About Just Eat Takeaway.com
Just Eat Takeaway.com is a leading global online food delivery marketplace connecting consumers with hundreds of thousands of local restaurants through its platform.
⚠️ Safety Advisory for Candidates
- This is a private corporate career listing collected from official channels.
- We do not charge any money for job alerts, scheduling, or application processes.
- If a recruiter demands any payment or “security deposit” in exchange for a job offer, it is a scam.
- Verify details on the official company portal before sharing sensitive personal details.
Frequently Asked Questions
Q: What is the salary for the Customer Service Representative role at Just Eat Takeaway.com?
A: The variable salary ranges from €2,600 to €2,800 gross per month based on a 40-hour work week, including allowances.
Q: Is prior experience mandatory for this job?
A: No, prior experience in customer-oriented fields is preferred, but motivated career changers are also strongly encouraged to apply.
Q: What are the language requirements for this position?
A: Candidates must speak fluent German and possess good English language skills.
Q: Where is the job located?
A: The position offers a hybrid working model based in Berlin, Germany (near Schlesisches Tor).
Q: What benefits are provided with this role?
A: Benefits include 27-30 vacation days, travel allowance, company credit card budget, company pension scheme, and paid onboarding.
Disclaimer: This job post is prepared by collecting data from the official career page of Just Eat Takeaway.com. We are not direct recruiters or representatives. Candidates should carefully review the requirements and policies on the company’s portal before initiating an application.