CHILD CONTENT-SINGLE LOADED
⏳ Last Date to Apply: As soon as possible / Ongoing
💼
YEATI
YEATI Beneficiary Customer Service Manager Recruitment 2026: Apply Online
Beneficiary Customer Service Manager
Experience Required
Entry-level to 2 years
Salary / Package
Competitive based on profile
Work Mode
On-site / Remote
Openings
1
Job Overview
- YEATI offers a digital, modern, and unique solution dedicated to employee works councils (CSE) and their employees.
- As a software publisher evolving in the world of leisure and employee benefits, we are experiencing strong growth.
- We are looking for a new talent to join our Beneficiary Customer Service team.
- Handle beneficiary requests via our support tool (by email).
- Analyze situations and provide tailored solutions.
- Ensure follow-up of tickets until complete resolution.
- Respect deadlines and processing objectives.
- Contact beneficiaries by phone when necessary.
- Escalate and track requests with relevant teams (Technical, Commercial, Ticketing, etc.).
- Ensure the quality of each interaction and contribute to beneficiary satisfaction.
- Act as a brand representative of YEATI.
- Report recurring feedback and issues to improve services.
Key Job Details
| Company Name | YEATI |
| Job Role | Beneficiary Customer Service Manager |
| Experience | Entry-level to 2 years |
| Salary Range | Competitive based on profile |
| Job Type | Full-time |
| Work Mode | On-site / Remote |
| Openings | 1 |
| Job Location | France |
Key Responsibilities
- Process customer support tickets and emails efficiently.
- Diagnose user issues and deliver appropriate solutions.
- Maintain clear communication via phone and written channels.
- Collaborate with cross-functional technical and commercial teams.
Requirements & Qualifications
- Previous experience in customer relations or user support.
- Excellent interpersonal and written communication skills in French.
- Strong organizational abilities and attention to detail.
- Comfortable with digital tools and software applications.
Required Skills
- Customer Support
- Problem Solving
- Ticket Management
- Communication Skills
- Digital Literacy
About YEATI
YEATI is an innovative software publisher providing digital solutions for employee benefit committees and leisure management, experiencing rapid growth in the tech sector.
⚠️ Safety Advisory for Candidates
- This is a private corporate career listing collected from official channels.
- We do not charge any money for job alerts, scheduling, or application processes.
- If a recruiter demands any payment or “security deposit” in exchange for a job offer, it is a scam.
- Verify details on the official company portal before sharing sensitive personal details.
Frequently Asked Questions
Q: What is the role offered by YEATI?
A: YEATI is hiring a Beneficiary Customer Service Manager to handle user support and ticket resolution.
Q: Where is the job located?
A: The position is based in France.
Q: When is the expected start date?
A: The role is scheduled to begin in late January or early February 2027.
Q: What qualifications are required?
A: Candidates need initial experience in customer service, excellent communication skills, and ease with digital tools.
Q: How can I apply for this position?
A: You can apply online through the direct career link provided on the job portal.
Disclaimer: This job post is prepared by collecting data from the official career page of YEATI. We are not direct recruiters or representatives. Candidates should carefully review the requirements and policies on the company’s portal before initiating an application.