⏳ Last Date to Apply: Not Specified
Airbnb Senior Social Media Associate Recruitment 2026: Apply Online
Senior Social Media Associate
Job Overview
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Channel Communications team at Airbnb is responsible for driving positive conversation and buzz about Airbnb via social media, influencers and more, as well as maintaining and protecting our brand reputation across social media channels. The team is expanding its India presence, combining always-on reputation protection with channel growth, listening and insights for one of Airbnb’s fastest-growing markets.
The Social Rapid Response team is looking for a Senior Social Media Associate who will be responsible for protecting and defending the Airbnb story on social media. This role pairs core Social Rapid Response coverage with support for Airbnb’s India social presence, partnering closely with the India social lead on listening, insights, publishing and campaign engagement.
Key Job Details
| Company Name | Airbnb, Inc. |
| Job Role | Senior Social Media Associate |
| Experience | 4-9 Years |
| Salary Range | Competitive + Allowances + Equity |
| Job Type | Full-Time |
| Work Mode | Full-time (Includes Weekend/Evening Shifts) |
| Openings | Not Specified |
| Job Location | India |
Key Responsibilities
- Monitor emergent issues across social media channels.
- Proactively highlight and/or provide status updates on issues surfacing online to Lead(s).
- Own day-to-day social listening for the India market, including competitive and cultural conversation tracking.
- Turn listening into insight; synthesize themes into regular recaps and ad hoc deep dives for comms, marketing and regional stakeholders.
- Provide publishing support for @airbnbindia, including scheduling, copy QA and channel hygiene.
- Support community engagement on @airbnbindia campaign moments – comment response, sentiment tracking and surfacing engagement-worthy UGC.
- Work cross-functionally on communications initiatives involving Community Support, Trust operations, Policy, Regulatory, Corporate, and Crisis Management.
- Draft copy and publish content across different channels while managing brand collabs and take-downs during APAC hours.
Requirements & Qualifications
- Minimum 4-9 years of experience working on social media related projects in a fast-paced environment.
- Multi-channel issues and crisis management experience.
- Working knowledge of the India social landscape and cultural conversation.
- Hands-on experience publishing and engaging on Instagram, including Reels and Stories.
- Experience translating social listening data into written insights for non-social stakeholders.
- Bachelor’s Degree, or equivalent work experience.
- Ability to work weekend days, public holidays, and evening shifts when needed.
Required Skills
- Social Listening & Rapid Response
- Crisis Management
- Content Publishing & Copy QA
- Operational Excellence & Continuous Improvement
- Sprinklr / Social Monitoring Tools
- Strong Verbal & Written Communication
About Airbnb, Inc.
Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone or tablet. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 190 countries.
- This is a private corporate career listing collected from official channels.
- We do not charge any money for job alerts, scheduling, or application processes.
- If a recruiter demands any payment or “security deposit” in exchange for a job offer, it is a scam.
- Verify details on the official company portal before sharing sensitive personal details.