CHILD CONTENT-SINGLE LOADED
⏳ Last Date to Apply: 2026-12-31
💼
TSA Group – Australia
TSA Group – Australia Customer Service Representative Recruitment 2026: Apply Online
Customer Service Representative
Experience Required
Entry Level
Salary / Package
$55,290 + Superannuation
Work Mode
On-site
Openings
Multiple
Job Overview
TSA Group is looking for customer-centric, Australian citizens to join our vibrant and energetic team in Perth. As a Customer Service Representative, you will represent Services Australia in our Tier 1 Digital Support team.
- Handle a dynamic mix of inbound and outbound customer calls.
- Provide compassionate support and guidance utilizing self-service portals.
- Engage in full-time permanent work with structured roster hours between Monday and Friday (7am-7pm).
- Benefit from comprehensive, fully paid training and continuous career progression opportunities.
Key Job Details
| Company Name | TSA Group – Australia |
| Job Role | Customer Service Representative |
| Experience | Entry Level |
| Salary Range | $55,290 + Superannuation |
| Job Type | Full-time |
| Work Mode | On-site |
| Openings | Multiple |
| Job Location | Perth, Western Australia, Australia |
Key Responsibilities
- Handling inbound and outbound calls to resolve customer enquiries efficiently.
- Using effective communication skills to build strong rapport and positive experiences.
- Navigating digital self-service portals to guide customers to necessary resources.
- Adapting to flexible shift schedules within operating hours.
Requirements & Qualifications
- Must be based in Perth, Western Australia.
- Must be an Australian Citizen over 18 years of age.
- Ability to work full-time in the office on Troode Street.
- Demonstrated computer literacy and ability to multitask effectively.
Required Skills
- Customer Service Excellence
- Communication & Empathy
- Multi-tasking & Tech Savviness
- Problem Solving
- Active Listening
About TSA Group – Australia
TSA Group is an Australian-owned business in the outsourcing industry helping companies acquire, retain, and grow their consumer customer bases. We represent some of the country’s largest brands across multiple call centers in Australia and the Philippines.
⚠️ Safety Advisory for Candidates
- This is a private corporate career listing collected from official channels.
- We do not charge any money for job alerts, scheduling, or application processes.
- If a recruiter demands any payment or “security deposit” in exchange for a job offer, it is a scam.
- Verify details on the official company portal before sharing sensitive personal details.
Frequently Asked Questions
Q: What is the location of the job?
A: The job is located in Perth, Western Australia, working on-site at Troode Street.
Q: What are the eligibility requirements?
A: Applicants must be Australian Citizens, at least 18 years old, and currently based in Perth.
Q: What is the salary offered for this position?
A: The position offers a salary of $55,290 plus superannuation, along with additional yearly retention bonuses.
Q: Is training provided for new hires?
A: Yes, fully paid comprehensive training is provided to set you up for success, alongside ongoing professional development.
Q: How do I apply for this role?
A: You can apply online through the provided application link on LinkedIn and complete the subsequent online activity.
Disclaimer: This job post is prepared by collecting data from the official career page of TSA Group – Australia. We are not direct recruiters or representatives. Candidates should carefully review the requirements and policies on the company’s portal before initiating an application.