CHILD CONTENT-SINGLE LOADED
⏳ Last Date to Apply: Not Specified
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Perk
Customer Care Agent at Perk – Birmingham 2026
Customer Care Agent
Experience Required
Entry Level
Salary / Package
Competitive + Equity
Work Mode
Hybrid
Openings
Multiple
Job Overview
- We are seeking dedicated Customer Care Agents passionate about enhancing business travel experiences.
- Work on the Click platform supporting a wide range of global corporate clients.
- Solve complex problems and deliver 7-Star customer service.
- Communicate via phone, live chat, and email to resolve issues efficiently.
- Maintain high quality and KPI standards while embracing continuous innovation.
Key Job Details
| Company Name | Perk |
| Job Role | Customer Care Agent |
| Experience | Entry Level |
| Salary Range | Competitive + Equity |
| Job Type | Full-Time |
| Work Mode | Hybrid |
| Openings | Multiple |
| Job Location | Birmingham, England, United Kingdom |
Key Responsibilities
- Act as a trusted advisor and role model embodying company values.
- Support global business travel requirements via multiple channels.
- Exceed customer expectations when managing bookings and queries.
- Stay current with product launches and system updates.
Requirements & Qualifications
- Native or fluent English language proficiency.
- Previous customer-facing experience in retail or call centers.
- Familiarity with KPIs and quality metrics.
- Ability to multitask and adapt to a dynamic environment.
Required Skills
- Customer Service
- Problem Solving
- Communication
- Time Management
- Multi-tasking
- Technical Literacy
About Perk
Perk is an innovative company transforming corporate travel management by making business travel seamless and enjoyable for clients worldwide.
⚠️ Safety Advisory for Candidates
- This is a private corporate career listing collected from official channels.
- We do not charge any money for job alerts, scheduling, or application processes.
- If a recruiter demands any payment or “security deposit” in exchange for a job offer, it is a scam.
- Verify details on the official company portal before sharing sensitive personal details.
Frequently Asked Questions
Q: What is the role of the Customer Care Agent at Perk?
A: The Customer Care Agent supports corporate business travelers on the Click platform by handling queries via phone, live chat, and email to deliver exceptional service.
Q: Where is the job located?
A: The position is based in Birmingham City Centre, England, operating under a hybrid work model.
Q: What are the working hours?
A: Working hours follow a rotational shift basis between 8 AM and 7 PM, totaling 37.5 hours per week, with 1 weekend in 7 required.
Q: What benefits does Perk offer?
A: Perk offers competitive compensation, equity ownership, 25 days annual leave, private medical cover, pension plans, and paid parental leave.
Q: How can I apply for this position?
A: You can apply online through the provided application link on LinkedIn by submitting your updated resume.
Disclaimer: This job post is prepared by collecting data from the official career page of Perk. We are not direct recruiters or representatives. Candidates should carefully review the requirements and policies on the company’s portal before initiating an application.