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Lightspeed Commerce
Lightspeed Commerce Dutch speaking Support Specialist Recruitment 2026: Apply Online
Dutch speaking Support Specialist
Experience Required
Entry to Mid-level
Salary / Package
Competitive + Benefits
Work Mode
Hybrid / Remote / Shift-based
Openings
Multiple
Job Overview
- Work with a truly global, multi-language 24×7 team across APAC, EMEA, and NOAM.
- Maintain flexibility on working days and shifts, including weekends.
- Interact enthusiastically and knowledgeably with hospitality customers, partners, and team members, upholding Lightspeed’s Gold Class support standard via phone, chat, and email.
- Apply consistent troubleshooting techniques to quickly and efficiently identify customer issue sources and deliver appropriate solutions.
- Document, track, and resolve interactions within customer support platforms.
- Identify, reproduce, and escalate product bugs to the Quality Assurance team, tracking issues through to resolution.
- Advocate and promote continuous improvements to company products and services.
- Operate within a scheduled roster to ensure high availability of customer assistance.
Key Job Details
| Company Name | Lightspeed Commerce |
| Job Role | Dutch speaking Support Specialist |
| Experience | Entry to Mid-level |
| Salary Range | Competitive + Benefits |
| Job Type | Full-time |
| Work Mode | Hybrid / Remote / Shift-based |
| Openings | Multiple |
| Job Location | Netherlands |
Key Responsibilities
- Provide high-quality customer support via phone, chat, and email to hospitality clients.
- Troubleshoot technical issues using standard diagnostic procedures.
- Record and track customer interactions accurately in support software.
- Escalate software bugs and product limitations to the QA team.
- Collaborate with global team members across different time zones.
Requirements & Qualifications
- Previous experience in customer service or technical support roles.
- Strong attention to detail with a focus on exceptional customer experiences.
- Excellent verbal and written communication skills in both Dutch and English.
- Basic familiarity with online, mobile, and desktop operating systems (iOS, Android, OSX, Windows).
- Experience with ticketing systems, live chat platforms, and SaaS products.
Required Skills
- Customer Support & Relationship Management
- Technical Troubleshooting
- Dutch & English Communication
- SaaS Product Support
- iOS & Android Platforms
- HTML/CSS Basics (Preferred)
- Time Management & Flexibility
About Lightspeed Commerce
Lightspeed Commerce powers businesses to simplify, scale, and provide exceptional experiences to their customers across the globe through robust commerce platforms.
⚠️ Safety Advisory for Candidates
- This is a private corporate career listing collected from official channels.
- We do not charge any money for job alerts, scheduling, or application processes.
- If a recruiter demands any payment or “security deposit” in exchange for a job offer, it is a scam.
- Verify details on the official company portal before sharing sensitive personal details.
Frequently Asked Questions
Q: What is the position available at Lightspeed Commerce?
A: The open position is for a Dutch speaking Support Specialist.
Q: What languages are required for this role?
A: Candidates must possess excellent verbal and written communication skills in both Dutch and English.
Q: What kind of schedule does this job require?
A: The role requires flexibility on working days and shifts, including weekend coverage, as part of a 24×7 global team.
Q: What benefits are provided by the company?
A: Lightspeed Commerce offers a PTO scheme, €400 annually towards health and wellbeing, dental cover, private healthcare, optical cover, and equity perks.
Q: How can I submit my application?
A: You can apply online by visiting the official job listing link provided on LinkedIn and submitting your resume.
Disclaimer: This job post is prepared by collecting data from the official career page of Lightspeed Commerce. We are not direct recruiters or representatives. Candidates should carefully review the requirements and policies on the company’s portal before initiating an application.