⏳ Last Date to Apply: 2026-07-01
NABFINS Telecaller Recruitment 2026: Apply Online
Telecaller-WFH
Job Overview
About the Telecaller (Work From Home) Role
NABARD Financial Services (NABFINS) is offering a fantastic opportunity for individuals looking to build a career in the financial services sector from the comfort of their homes. As a Telecaller, you will play a crucial role in bridging the gap between the organization and its customers. This position is highly suited for self-motivated individuals who possess excellent communication skills and a customer-centric mindset. Since this is a Work From Home (WFH) role, candidates must have a quiet working environment, a reliable internet connection, and the discipline to manage their daily tasks independently.
Key Responsibilities
- Initiating outbound calls to existing and prospective customers from the provided database to explain NABFINS products and services.
- Conducting regular follow-ups with customers to maintain active engagement and build long-term relationships.
- Maintaining detailed and accurate records of all customer conversations, feedback, and follow-up schedules in the database.
- Understanding customer concerns, performing basic analysis of their issues, and providing appropriate resolutions or educating them on the correct procedures.
- Achieving daily and weekly call targets while maintaining high-quality standards of customer service.
- Coordinating with the internal team to escalate complex customer queries and ensure timely resolution.
Why Join NABFINS?
NABFINS is a subsidiary of NABARD, which means you will be working with a highly reputable organization dedicated to financial inclusion and rural development. This role offers:
- The flexibility of working from home, saving commute time and expenses.
- A professional work environment with continuous learning and development opportunities.
- A chance for freshers to enter the corporate world and gain valuable customer service experience.
- Exposure to the microfinance and rural banking sector, which is rapidly growing in India.
Work Environment and System Requirements
To successfully perform this role, candidates are expected to have a dedicated workspace at home. This includes a personal computer or laptop with updated software, a high-speed internet connection, and a reliable headset. Good time management skills and the ability to work under minimal supervision are essential traits for success in this position.
Key Job Details
| Company Name | NABARD Financial Services (NABFINS) |
| Job Role | Telecaller-WFH |
| Experience | Fresher / Experienced |
| Salary Range | Not Mentioned |
| Job Type | Full Time |
| Work Mode | Work From Home |
| Openings | Not Mentioned |
| Job Location | Kerala, Bihar, Odisha, West Bengal, Tamil Nadu, Karnataka, Madhya Pradesh |
Key Responsibilities
- Calling existing and prospective customers from the provided database.
- Proper follow-up and maintaining conversation records.
- Understanding customer concerns, doing proper analysis, and educating customers.
Requirements & Qualifications
- Completed PUC / 10+2.
- Maximum age of 30 years.
- Good communication and interpersonal skills.
- Access to a computer/laptop and stable internet connection for remote work.
Required Skills
- Excellent verbal communication
- Active listening
- Customer relationship management
- Problem-solving
- Basic computer literacy
About NABARD Financial Services (NABFINS)
NABARD Financial Services Limited (NABFINS) is a subsidiary of National Bank for Agriculture and Rural Development (NABARD). It is a non-deposit taking systemically important category NBFC-MFI, providing financial services in rural and semi-urban areas.
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