⏳ Last Date to Apply: Not Specified
Airbnb Operations Engineer BizTech Recruitment 2026: Apply Online
Operations Engineer, BizTech
Job Overview
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join
BizTech fosters culture and connection at Airbnb by providing reliable corporate tools, innovative products, and technical support for all teams. We drive technical breakthroughs and strategies that redefine what it means to belong anywhere, delivering greater value for the business and our people. The Global Operations team at BizTech manages production services across Airbnb’s corporate environment, delivering reliable operations through Observability, Incident Management, Core Operations, and AI-enabled automation. We partner across BizTech to scale service quality, efficiency, and resilience.
The Difference You Will Make
As an Operations Engineer, you’ll apply AI at the forefront of BizTech’s operational health: using LLM-powered triage and intelligent automation to resolve tickets, speed up incident response, and build self-healing observability that catches problems before they escalate. AI fluency is core to this role, not an add-on. You’ll prototype agentic workflows, embed AI into runbooks and diagnostics, and continuously look for repetitive work automation can take over. Success looks like a shrinking backlog of recurring ticket categories through AI-assisted automation, faster MTTR powered by intelligent alerting and root-cause suggestions, and dashboards/reporting enhanced with AI-driven insights that give stakeholders clear, trustworthy visibility into service health and data quality.
A Typical Day
- Manage the ticket queue prioritizing and resolving requests while identifying recurring categories to automate or deflect.
- Participate in a rotating on-call and incident response schedule, including weekends, troubleshooting and documenting issues in real time.
- Build and maintain monitoring dashboards (Tableau, Superset, Grafana) that track service health, availability, and data quality, flagging gaps as they emerge.
- Use AI-assisted tools (e.g., Claude, Copilot) to speed up triage, root-cause analysis, scripting, and documentation — while knowing when a problem needs hands-on judgment instead.
- Write and maintain code in general-purpose languages (Python, Go, JavaScript, TypeScript, Bash) to automate operational workflows.
- Partner with global stakeholder teams to drive issues to resolution.
Key Job Details
| Company Name | Airbnb |
| Job Role | Operations Engineer, BizTech |
| Experience | 3+ years |
| Salary Range | Competitive Base Salary + Equity + Benefits |
| Job Type | Private Job |
| Work Mode | Remote Eligible (US) |
| Openings | Not Specified |
| Job Location | US – Remote Eligible (United States) |
Key Responsibilities
- Manage, prioritize, and resolve operational ticket queues while identifying recurring failure modes for automation.
- Participate in rotating on-call shifts and real-time incident troubleshooting.
- Construct and maintain real-time monitoring dashboards using Grafana, Tableau, and Superset.
- Deploy AI tools like Claude and GitHub Copilot for automated triage, root-cause diagnostics, and rapid scripting.
- Develop clean, maintainable automation scripts using Python, Go, Bash, or JavaScript.
- Collaborate with cross-functional corporate stakeholders to sustain high platform reliability and data quality.
Requirements & Qualifications
- 3+ years of practical experience with observability tools (Grafana, Prometheus, Datadog, ElasticSearch).
- 3+ years of experience with data querying frameworks and pipelines (SQL, Airflow, Trino, SQS).
- Working understanding of core networking concepts and hardware (Cisco, Palo Alto).
- Direct hands-on experience with Infrastructure as Code principles.
- Familiarity with CI/CD tools (Jenkins, ArgoCD, GitHub Actions) across major cloud platforms (AWS, GCP, Oracle Cloud).
- Experience navigating ticket/workflow management systems such as Jira and Confluence.
- Background in enterprise SaaS tools (Salesforce, Workday) and SSO/Identity solutions (Okta) is preferred.
Required Skills
- Python, Go, Bash, JavaScript, TypeScript
- Observability & Metrics (Prometheus, Grafana, Datadog, ElasticSearch)
- Data Pipelines & SQL (Trino, Airflow, SQS)
- CI/CD & Cloud Infrastructure (Jenkins, ArgoCD, GitHub Actions, AWS/GCP)
- AI Triage & Agentic Tooling (Claude, Copilot)
- Networking Fundamentals & Enterprise Identity (Okta, Jira)
About Airbnb
Airbnb is a global community platform that connects hosts and guests worldwide, offering unique stays and experiences across almost every country. Founded in 2007, Airbnb has hosted over 2 billion guest arrivals.
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