⏳ Last Date to Apply: As Soon As Possible
Staff Platform Manager, Loyalty Platform Lead (Product Management) at Airbnb
Staff Platform Manager, Loyalty Platform Lead (Product Management)
Job Overview
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. At Airbnb, anything related to money and value transfer comes through the Payments team. We’re building a world-class payments and commerce organization that currently supports 220+ countries, 70+ currencies, connects dozens of payment providers and banks, processes billions of dollars, and empowers more people to participate in our global marketplace.
We are currently looking for a Staff Platform Manager, Loyalty Platform Lead to join our team in Bangalore, India. In this role, you will own the platform strategy and vision for enabling internal and partner teams to offer new loyalty, membership, and incentive programs for guests and hosts across the world through reusable, scalable platform capabilities.
- Own the Loyalty & Incentives platform domain strategy, roadmap, and operating model.
- Lead platform strategy for gift card capabilities as a core part of the Loyalty & Incentives domain.
- Monitor B2B2C platform performance for membership and loyalty campaigns while partnering with cross-functional teams.
- Drive platform due diligence and integration strategy for loyalty and membership partners.
- Partner across Engineering, Design, Product Marketing, Partnerships, Compliance, Operations, Data, and marketplace business teams.
Key Job Details
| Company Name | Airbnb |
| Job Role | Staff Platform Manager, Loyalty Platform Lead (Product Management) |
| Experience | 9-17 years |
| Salary Range | Competitive as per industry standards |
| Job Type | Full Time |
| Work Mode | On-site / Hybrid |
| Openings | 1 |
| Job Location | Bangalore, India |
Key Responsibilities
- Own the Loyalty & Incentives platform domain strategy, roadmap, and operating model across foundation, growth, and empowerment.
- Lead platform strategy for gift card capabilities, aligning business, partnership, and engineering roadmaps.
- Monitor B2B2C platform performance for membership and loyalty campaigns and collaborate with cross-functional units.
- Drive platform due diligence, technical/operational requirements, and integration strategy for loyalty and membership partners.
- Work directly with external enterprise partners to deeply integrate product capabilities and drive real business impact.
Requirements & Qualifications
- Minimum 9-17 years of product management experience specializing in loyalty or incentive platforms.
- Proven track record building enterprise-level or B2B2C platforms for extensive consumer-facing businesses.
- Deep experience defining partner integration strategies and operating models.
- Global and multi-market experience across geographies, currencies, and regulatory environments.
- Exceptional prioritization, decision-making, and cross-functional leadership skills.
Required Skills
- Product Management
- Platform Strategy & Architecture
- Loyalty & Incentives Programs
- B2B2C Platform Scaling
- Partner Integrations
- Multi-Currency Processing
- Cross-Functional Leadership
About Airbnb
Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations and experiences around the world. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 191 countries.
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