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Airbnb
Airbnb Senior Operations Specialist Recruitment 2026: Apply Online
Senior Operations Specialist, Hosting
Experience Required
3+ Years
Salary / Package
Competitive + Benefits
Work Mode
Full-time
Openings
1
Job Overview
- Airbnb is looking for a Senior Operations Specialist, Hosting to join the ACC Enterprise Ops team in Gurugram, India.
- The role focuses on operational efficiency by supporting the Homes supply, onboarding funnels, and assessing listing readiness.
- Review, qualify, and enrich global supply leads to support Airbnb’s continuous supply growth.
- Serve as a Subject Matter Expert (SME) for assigned supply verticals to maintain top-tier service quality.
- Drive process improvements, automation, and operational excellence through cross-functional teamwork.
- Leverage Salesforce and data analysis tools to support critical business decision-making.
- Mentor new team members and assist in onboarding and knowledge sharing across the organization.
Key Job Details
| Company Name | Airbnb |
| Job Role | Senior Operations Specialist, Hosting |
| Experience | 3+ Years |
| Salary Range | Competitive + Benefits |
| Job Type | Full-time |
| Work Mode | Full-time |
| Openings | 1 |
| Job Location | Gurugram, India |
Key Responsibilities
- Review, qualify, and enrich global supply leads from multiple sources.
- Resolve complex lead qualification cases using sound business judgment.
- Act as an SME/SPOC for designated supply verticals.
- Mentor new hires and support internal training and onboarding initiatives.
- Drive process improvements and automation projects through cross-functional cooperation.
- Analyze data and prepare detailed business reports using Salesforce.
Requirements & Qualifications
- Bachelor’s degree in a relevant discipline or equivalent practical experience.
- 3+ years of solid experience in operations or a related functional field.
- Strong capability to interpret and apply QA standards and operational policies.
- Quick learner with high adaptability to new tools and corporate processes.
- Excellent verbal and written communication skills.
Required Skills
- Operations Management
- Lead Qualification
- Salesforce
- Data Analysis
- Process Improvement
- Cross-functional Collaboration
- Problem Solving
About Airbnb
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals globally. Every day, hosts offer unique stays and experiences that connect people with communities in authentic ways.
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Frequently Asked Questions
Q: What is the location of the Senior Operations Specialist role?
A: The position is based in Gurugram, India.
Q: What educational qualifications are required?
A: A Bachelor’s degree in a relevant field or equivalent practical experience is required.
Q: How many years of experience are needed?
A: Candidates must have 3+ years of experience in Operations or a relevant field.
Q: How can I apply for this position?
A: You can apply online via the official Airbnb Careers portal.
Q: Does Airbnb charge any application fees?
A: No, Airbnb does not charge any fees during the recruitment process.
Disclaimer: This job post is prepared by collecting data from the official career page of Airbnb. We are not direct recruiters or representatives. Candidates should carefully review the requirements and policies on the company’s portal before initiating an application.