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Allegion
Allegion Customer Service Representative Recruitment 2026: Apply Online
Customer Service Representative
Experience Required
Entry Level
Salary / Package
Market Standards
Work Mode
Full-time
Openings
Not Specified
Job Overview
- Answer inbound customer calls professionally and courteously, maintaining a minimum service level of 98%.
- Respond to customer emails within agreed departmental service levels, aiming for same-day response.
- Demonstrate a customer-first approach in all interactions and take ownership of enquiries through to resolution.
- Maintain order entry accuracy of 98-99% or higher, communicating pricing, stock availability, and ETAs accurately.
- Effectively manage a high-volume workload including 40-80 inbound calls and 60+ customer emails per day.
- Resolve complaints efficiently, supporting customer retention, loyalty, and CSAT targets.
- Work collaboratively with internal stakeholders and share best practices with team members.
- Ensure a safe working environment and adhere to environmental and safety policies.
Key Job Details
| Company Name | Allegion |
| Job Role | Customer Service Representative |
| Experience | Entry Level |
| Salary Range | Market Standards |
| Job Type | Full-time |
| Work Mode | Full-time |
| Openings | Not Specified |
| Job Location | Australia |
Key Responsibilities
- Answer inbound calls and respond to customer emails professionally.
- Maintain order entry accuracy and communicate shipping details.
- Manage high-volume workloads and resolve service issues.
- Collaborate with internal teams to achieve customer satisfaction targets.
Requirements & Qualifications
- Strong communication and interpersonal skills.
- Ability to manage high call and email volumes.
- High attention to detail and accuracy in data entry.
- Commitment to workplace safety and compliance.
Required Skills
- Customer Service
- Inbound Call Management
- Order Processing
- Problem Resolution
- Communication Skills
About Allegion
Allegion is a global pioneer in seamless access, with leading brands like CISA, Interflex, LCN, Schlage and Von Duprin.
⚠️ Safety Advisory for Candidates
- This is a private corporate career listing collected from official channels.
- We do not charge any money for job alerts, scheduling, or application processes.
- If a recruiter demands any payment or “security deposit” in exchange for a job offer, it is a scam.
- Verify details on the official company portal before sharing sensitive personal details.
Frequently Asked Questions
Q: What is the role being offered?
A: Allegion is hiring for a Customer Service Representative position.
Q: What are the main responsibilities?
A: Answering inbound calls, responding to customer emails, maintaining order entry accuracy, and ensuring high customer satisfaction.
Q: Is this an entry-level job?
A: Yes, this is classified as an entry-level position.
Q: How can I apply for this job?
A: You can apply online via the provided link on LinkedIn.
Q: What is the employment type?
A: This is a full-time employment opportunity.
Disclaimer: This job post is prepared by collecting data from the official career page of Allegion. We are not direct recruiters or representatives. Candidates should carefully review the requirements and policies on the company’s portal before initiating an application.