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GitLab
Associate Renewals Manager
Associate Renewals Manager
Experience Required
Entry to Mid-Level
Salary / Package
$53,760 – $105,000 USD
Work Mode
Remote
Openings
1
Job Overview
GitLab is seeking an Associate Renewals Manager to join its global remote team. This tactical, individual-contributor role focuses on timely and accurate execution of customer renewals. The successful candidate will manage an assigned portfolio of customer accounts, track key renewal dates, conduct consultative conversations, and identify potential expansion opportunities such as additional seats or modules. You will collaborate closely with Sales, Customer Success, Finance, and Legal teams to resolve blockers and ensure predictable recurring revenue growth in an asynchronous environment.
Key Job Details
| Company Name | GitLab |
| Job Role | Associate Renewals Manager |
| Experience | Entry to Mid-Level |
| Salary Range | $53,760 – $105,000 USD |
| Job Type | Full-time |
| Work Mode | Remote |
| Openings | 1 |
| Job Location | Remote (United States / Global) |
Key Responsibilities
- Manage an assigned portfolio of customer renewals tracking key dates and driving them to on-time closure.
- Conduct consultative conversations with customers to understand product usage and future needs.
- Identify and surface expansion opportunities including additional seats, tiers, or modules.
- Prepare and send accurate renewal quotes, order forms, and related documentation.
- Analyze moderately complex renewal situations including usage trends and pricing.
- Collaborate with Sales, Customer Success, and Finance to resolve blockers and maintain accurate records in the CRM.
Requirements & Qualifications
- Ability to execute basic renewal processes independently.
- Developing understanding of GitLab’s values and remote work best practices.
- Growth mindset, strong sense of ownership, and proactive attitude.
- Strong attention to detail and organizational skills to manage multiple renewals.
- Clear written and verbal communication skills.
- Willingness to travel for events, training, and team offsites.
Required Skills
- Renewal Management
- Customer Communication
- CRM Management
- Data Analysis
- Cross-functional Collaboration
- Time Management
About GitLab
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, and reduce security risk. Over 50 million registered users trust GitLab.
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Frequently Asked Questions
Q: What is the salary range for the Associate Renewals Manager role at GitLab?
A: The base salary range for US residents is $53,760 – $105,000 USD, excluding bonuses, equity, and benefits.
Q: Is this a remote position?
A: Yes, all GitLab roles are remote, with specific country hiring guidelines and location-based eligibility.
Q: What are the primary responsibilities of an Associate Renewals Manager?
A: Responsibilities include managing customer renewals, driving on-time closures, identifying expansion opportunities, and maintaining accurate CRM records.
Q: What departments will I collaborate with?
A: You will work closely with Sales, Customer Success, Finance, and Legal teams.
Q: How can I apply for this job?
A: You can apply online through the official GitLab application portal by submitting your resume.
Disclaimer: This job post is prepared by collecting data from the official career page of GitLab. We are not direct recruiters or representatives. Candidates should carefully review the requirements and policies on the company’s portal before initiating an application.