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⏳ Last Date to Apply: As soon as possible
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BUX
BUX Customer Support Representative Recruitment 2026: Apply Online
Customer Support Representative (Dutch-speaking)
Experience Required
Fresher / Recent Graduate / Equivalent Experience
Salary / Package
Competitive Fintech Salary
Work Mode
On-site
Openings
1
Job Overview
- Build meaningful relationships with users by providing high-quality, efficient support via chat, email, and phone.
- Play a vital role in onboarding and supporting clients using the new dedicated Savings Proposition alongside the core investment platform.
- Guide new users through app and web platforms to ensure a seamless, welcoming onboarding experience.
- Stay ahead of new platform features, market updates, interest rates, and the growing product lineup.
- Work directly with Product, Operations, and Compliance teams to quickly resolve complex customer inquiries.
- Gather real user feedback on savings and investment tools and share actionable insights across the company.
- Assist with Dutch translations, customer communication content, and keep the internal knowledge base accurate and up-to-date.
- Spot opportunities to make operational workflows smarter, faster, and more customer-friendly.
Key Job Details
| Company Name | BUX |
| Job Role | Customer Support Representative (Dutch-speaking) |
| Experience | Fresher / Recent Graduate / Equivalent Experience |
| Salary Range | Competitive Fintech Salary |
| Job Type | Full-time |
| Work Mode | On-site |
| Openings | 1 |
| Job Location | Amsterdam, Netherlands |
Key Responsibilities
- Provide first-line support to customers navigating investments and savings.
- Collaborate with cross-functional teams including Compliance and Product.
- Handle customer inquiries via chat, email, and telephone.
- Contribute to localization and content improvement for Dutch users.
Requirements & Qualifications
- Native/fluent Dutch and professional proficiency in English.
- Recent Bachelor’s degree (WO/HBO) or equivalent experience.
- Proactive, leergierige ‘can-do’ attitude.
- Strong interest in personal finance and capital markets.
Required Skills
- Customer Support
- Fintech Knowledge
- Communication Skills
- Problem Solving
- Multilingual (Dutch/English)
- Collaboration
About BUX
BUX is a leading European fintech company dedicated to making investing and saving accessible, easy, and affordable for everyone. In partnership with ABN AMRO, BUX continues to expand its innovative financial platform across Europe.
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Frequently Asked Questions
Q: What is the role being offered?
A: BUX is hiring a Dutch-speaking Customer Support Representative based in Amsterdam.
Q: What are the primary qualifications required?
A: Candidates must be native/fluent in Dutch, possess professional English speaking skills, and hold a recent bachelor’s degree (WO/HBO) or equivalent experience.
Q: Where is the job located?
A: The position is located at BUX’s office in Amsterdam, Netherlands.
Q: How can I apply for this position?
A: You can apply online via the official job link provided on LinkedIn.
Q: What kind of experience will I gain?
A: You will gain 360-degree exposure to fintech operations, product development, compliance, and banking integrations alongside ABN AMRO.
Disclaimer: This job post is prepared by collecting data from the official career page of BUX. We are not direct recruiters or representatives. Candidates should carefully review the requirements and policies on the company’s portal before initiating an application.