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Caldic
Caldic Customer Care Officer Recruitment 2026: Apply Online
Customer Care Officer
Experience Required
Entry Level
Salary / Package
Work Mode
On-site
Openings
Job Overview
- Manage the entire customer order lifecycle, from initial receipt and data entry to final delivery.
- Oversee all administrative tasks associated with customer orders, ensuring accuracy and efficiency.
- Handle and resolve transportation-related complaints, such as delayed orders, incomplete shipments, or damaged goods.
- Serve as a primary point of contact for customer inquiries and support needs.
- Collaborate with internal departments (e.g., logistics, sales) to ensure seamless order fulfillment.
- Maintain accurate customer records and order histories in the company’s system.
- Contribute to improving customer service processes and operational efficiency.
- Uphold the company’s standards for customer satisfaction and service quality.
- This is an entry-level position offering a foundational experience in customer care within the chemical manufacturing sector.
- The role requires strong interpersonal skills, attention to detail, and the ability to manage multiple tasks effectively.
Key Job Details
| Company Name | Caldic |
| Job Role | Customer Care Officer |
| Experience | Entry Level |
| Salary Range | |
| Job Type | Full-time |
| Work Mode | On-site |
| Openings | |
| Job Location | France |
Key Responsibilities
- Manage customer orders from receipt to delivery.
- Handle all administrative tasks related to customer orders.
- Address and resolve transportation-related complaints (e.g., delayed orders, incomplete orders, damaged goods).
- Ensure timely and accurate order processing.
- Maintain customer records and update order statuses.
- Communicate effectively with customers and internal teams.
- Contribute to a positive customer experience.
Requirements & Qualifications
- Strong communication skills (written and verbal).
- Excellent organizational and time-management abilities.
- Attention to detail.
- Ability to work independently and as part of a team.
- Proficiency in basic computer applications.
- Customer-oriented mindset.
- Willingness to learn and adapt.
Required Skills
- Customer Service
- Order Management
- Complaint Handling
- Administrative Support
- Communication
- Organization
- Problem-Solving
- Data Entry
About Caldic
Caldic is a global leader in providing innovative solutions and services for the chemical and food industries. With a strong focus on sustainability and customer collaboration, Caldic offers a wide range of products and expertise to meet the evolving needs of its clients worldwide. The company is committed to delivering high-quality products and exceptional service.
⚠️ Safety Advisory for Candidates
- This is a private corporate career listing collected from official channels.
- We do not charge any money for job alerts, scheduling, or application processes.
- If a recruiter demands any payment or “security deposit” in exchange for a job offer, it is a scam.
- Verify details on the official company portal before sharing sensitive personal details.
Frequently Asked Questions
Disclaimer: This job post is prepared by collecting data from the official career page of Caldic. We are not direct recruiters or representatives. Candidates should carefully review the requirements and policies on the company’s portal before initiating an application.
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