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Department of Customer Services, Open Data and Small and Family Business
Department of Customer Services, Open Data and Small and Family Business Executive Director, Technology Recruitment 2026: Apply Online
Executive Director, Technology
Experience Required
Extensive experience in leading transformation and large technology projects, supported by strong project management capability and experience. Proven ability to engage with industry and public sector agencies at all levels. Strong senior leadership capability.
Salary / Package
Work Mode
On-site
Openings
Job Overview
About the Role:
The Department of Customer Services, Open Data and Small and Family Business is seeking a dynamic and experienced Executive Director, Technology to lead its technology strategy and implementation. This pivotal role involves spearheading system modernization and transformation initiatives that are critical to achieving organizational priorities and enhancing service delivery. The successful candidate will be responsible for developing and leading teams to deliver contemporary, reliable, secure, and available technology solutions that cater to the diverse business needs of end-users.
Key Responsibilities:
- Lead the development and implementation of system modernization and transformation initiatives that support organizational priorities and improve service delivery.
- Develop and lead teams to deliver contemporary, reliable, secure, and available technology solutions that meet the diverse business needs of end users.
- Apply and share technical expertise to ensure solutions are designed, delivered, and supported in line with industry best practice methodologies.
- Leverage emerging technologies to realize organizational and sector-wide benefits.
- Collaborate strategically with customers, agencies, vendors, and stakeholders to ensure system solutions are developed and supported with a customer and business focus.
- Enable agencies to focus on their core business by providing robust technology support.
- Lead diverse and professional teams, driving a culture of collaboration, performance, and innovation that brings out the best in our people.
- Support people development in line with the changing work environment.
- Ensure that practices for budget and resource management, procurement and vendor engagement, people leadership, assurance and audit issue management, and performance reporting are responsive, agile, and mature.
Qualifications and Experience:
- Nil mandatory requirements, but strong senior leadership capability is essential.
- Demonstrated experience in leading transformation and large technology projects, supported by strong project management capability.
- Strategic and operational judgment, with the ability to translate customer-focused strategy into practical action through effective use of contemporary and emerging technologies.
- Proven ability to engage with industry and public sector agencies at all levels to foster collaboration, co-design, and business-focused solutions.
- A commitment to ongoing learning and development to effectively meet and manage the professional challenges of today and the future.
What We Offer:
- A challenging and rewarding leadership opportunity within the public sector.
- The chance to make a significant impact on service delivery through technology.
- A supportive and collaborative work environment.
- Opportunities for professional growth and development.
Key Job Details
| Company Name | Department of Customer Services, Open Data and Small and Family Business |
| Job Role | Executive Director, Technology |
| Experience | Extensive experience in leading transformation and large technology projects, supported by strong project management capability and experience. Proven ability to engage with industry and public sector agencies at all levels. Strong senior leadership capability. |
| Salary Range | |
| Job Type | Full-time |
| Work Mode | On-site |
| Openings | |
| Job Location | Brisbane, Queensland, Australia |
Key Responsibilities
- Lead the development and implementation of system modernization and transformation initiatives.
- Develop and lead teams to deliver contemporary, reliable, secure, and available technology solutions.
- Apply and share technical expertise aligned with industry best practices.
- Leverage emerging technologies for organizational and sector-wide benefits.
- Collaborate strategically with customers, agencies, vendors, and stakeholders.
- Ensure system solutions are developed and supported with a customer and business focus.
- Lead diverse and professional teams, driving a culture of collaboration, performance, and innovation.
- Support people development in line with the changing work environment.
- Ensure responsive, agile, and mature practices for budget, resource management, procurement, and vendor engagement.
- Manage assurance, audit issue management, and performance reporting.
Requirements & Qualifications
- Strong senior leadership capability.
- Experience in leading transformation and large technology projects.
- Strong project management capability.
- Strategic and operational judgment.
- Ability to translate strategy into practical action using technology.
- Proven ability to engage with industry and public sector agencies.
- Fostering collaboration, co-design, and business-focused solutions.
- Commitment to ongoing learning and development.
Required Skills
- Technology Strategy and Implementation
- System Modernization and Transformation
- Team Leadership and Development
- Project Management
- Strategic Planning
- Operational Judgment
- Stakeholder Engagement
- Vendor Management
- Budget and Resource Management
- Emerging Technologies
- Innovation
- Collaboration
About Department of Customer Services, Open Data and Small and Family Business
The Department of Customer Services, Open Data and Small and Family Business is a government entity focused on improving service delivery through technology and data initiatives. It aims to support organizational priorities and enhance the capabilities of various agencies.
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Frequently Asked Questions
Disclaimer: This job post is prepared by collecting data from the official career page of Department of Customer Services, Open Data and Small and Family Business. We are not direct recruiters or representatives. Candidates should carefully review the requirements and policies on the company’s portal before initiating an application.
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