⏳ Last Date to Apply: Not Specified
Etihad Airways Sales Officer Dubai Recruitment 2026: Apply Online
Sales Officer Dubai (Cargo Commercial)
Job Overview
About the Role
Etihad Airways is seeking a dynamic and result-oriented Sales Officer based in Dubai to guide, lead, and direct the market through effective management of the Etihad insource team. In this role, you will align with the cargo commercial and operational strategy to maximize business results for the relevant market. You will be responsible for setting clear objectives for the insource team, developing and motivating team members to maximize both individual and collective performance. Through continuous performance management and coaching, you will drive excellence across all sales channels.
Key Accountabilities & Duties
As a Sales Officer, your core responsibilities will revolve around strategic market positioning and team leadership. You will:
- Strategy Implementation: Lead the execution of EY Cargo’s commercial strategy in the respective market and for assigned accounts to ensure business growth.
- Team Management: Manage, coordinate, and lead the insource team to achieve agreed-upon targets in line with defined strategies and budget expectations.
- Revenue Optimization: Develop, implement, and execute robust country, area, and account plans designed to maximize Etihad Cargo’s revenue, load factor, yield, and product mix.
- Portfolio Management: Lead, develop, and maintain a portfolio of customer contracts following Etihad Cargo’s segmentation model and commercial strategy.
- Relationship Building: Develop, maintain, and steer customer relationships across all levels, including global key accounts, regional key accounts, and local accounts.
- Market Intelligence: Collect, organize, and provide actionable feedback to Headquarters based on market intelligence. Proactively identify opportunities and potential obstacles, planning strategies to overcome resistance.
- Compliance & Standards: Utilize defined KPI and SLA tools to ensure strict compliance with EYCC standards and service levels.
- Safety & Environment: Comply with all relevant safety, security, quality, health, and environmental procedures to ensure a healthy and safe work environment.
Why Join Etihad Airways?
Etihad Airways is more than just the national airline of the UAE; it is an industry pioneer shaping the future of global aviation. Operating from the state-of-the-art hub in Abu Dhabi, Etihad connects people across continents and cultures. By joining Etihad, you become part of the ‘Journey 2030’ ambition, which aims to double the fleet size, expand the global network, and nurture talent for a new era of aviation excellence. This is an opportunity to work in a multicultural environment where the world is your workplace and extraordinary experiences take flight.
Recruitment Integrity & Fraud Alert
Etihad Airways values transparency and integrity in its recruitment process. Candidates are advised to beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad Group. Etihad will never ask for personal financial information, bank details, or payments at any stage of the recruitment process. All formal interviews are conducted face-to-face or via verified video/telephone channels before any official offer is extended.
Key Job Details
| Company Name | Etihad Airways |
| Job Role | Sales Officer Dubai (Cargo Commercial) |
| Experience | 1+ Years of Cargo Commercial Experience |
| Salary Range | Competitive Salary & Benefits |
| Job Type | Full-time |
| Work Mode | On-site / Full-time |
| Openings | Not Specified |
| Job Location | Dubai, United Arab Emirates |
Key Responsibilities
- Lead the implementation of EY Cargo commercial strategy in the respective market and accounts.
- Manage and coordinate the insource team to achieve agreed-upon targets according to defined strategy and budget.
- Develop and execute strong country, area, and account plans to maximize Etihad Cargo’s revenue, load factor, yield, and product mix.
- Maintain and steer customer relationships, including global key accounts, regional key accounts, and local accounts.
- Collect, organize, and provide feedback to HQ regarding market intelligence and identify potential opportunities or obstacles.
- Use defined KPI and SLA tools to ensure compliance with EYCC standards and service levels.
- Comply with all relevant safety, security, quality, health, and environmental procedures.
Requirements & Qualifications
- Bachelor’s Degree in a relevant field.
- Minimum of 1 year of commercial experience within the Cargo industry.
- Extensive experience with strong customer knowledge.
- Fluency in written and spoken English is essential.
- Basic knowledge and experience with GHA (Ground Handling Agent) and warehouse handling.
Required Skills
- Cargo Commercial Strategy
- Customer Relationship Management (CRM)
- KPI & SLA Compliance
- Market Intelligence Analysis
- GHA & Warehouse Handling Knowledge
- Fluent Written and Spoken English
- Team Leadership & Coaching
About Etihad Airways
Etihad Airways is the national airline of the United Arab Emirates, shaping the future of global aviation. Operating from its hub in Abu Dhabi, Etihad connects people across continents and cultures, while driving its ‘Journey 2030’ ambition to double its fleet, expand its network, and grow its people for a new era of excellence.
- This is a private corporate career listing collected from official channels.
- We do not charge any money for job alerts, scheduling, or application processes.
- If a recruiter demands any payment or “security deposit” in exchange for a job offer, it is a scam.
- Verify details on the official company portal before sharing sensitive personal details.