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⏳ Last Date to Apply: Not Specified
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Givaudan
Givaudan Customer Care Front Office Representative Recruitment 2026: Apply Online
Customer Care Front Office Representative (Fixed Term)
Experience Required
At least 2 years
Salary / Package
Competitive
Work Mode
On-site
Openings
Not Specified
Job Overview
Givaudan is currently seeking a dedicated and professional Customer Care Front Office Representative for a Fixed Term position. In this role, you will play a vital part in executing customer care strategies and ensuring operational excellence from order receipt to shipment.
Key Responsibilities
- Implement customer care strategy and adhere strictly to global guidelines.
- Manage the entire processing lifecycle of customer orders from receipt to shipment.
- Identify process improvements and participate in strategic customer care projects.
- Communicate daily with operations, sales, GBS, and external clients.
- Handle and resolve order changes, inquiries, and customer complaints internally and externally.
- Prepare debit/credit notes, process quality notifications, and manage customer returns.
Requirements
- Minimum of two years of professional experience in a comparable customer service or operational role.
- Full professional proficiency in both English and Spanish (written and spoken).
- Catalan language skills represent an added advantage.
- Strong interpersonal, conflict resolution, and relationship-building abilities.
Key Job Details
| Company Name | Givaudan |
| Job Role | Customer Care Front Office Representative (Fixed Term) |
| Experience | At least 2 years |
| Salary Range | Competitive |
| Job Type | Fixed Term / Temporary |
| Work Mode | On-site |
| Openings | Not Specified |
| Job Location | France |
Key Responsibilities
- Implement customer care strategy and follow global guidelines.
- Ensure the processing of orders from receipt to shipment.
- Identify opportunities for improvement in customer care and participate in projects.
- Communicate daily with customers, operations, sales, and GBS.
- Resolve requests for order changes, issues, and handle customer complaints.
- Prepare debit and credit notes, process quality notifications, and handle returns.
- Build and manage customer relationships while acting on feedback.
- Provide coverage and account support for team members.
- Diffuse difficult situations to achieve resolution with customers.
- Participate in customer visits and deliver presentations.
Requirements & Qualifications
- At least two years of professional experience in a similar position within a comparable sector.
- Fluency in English (written and spoken).
- Fluency in Spanish (written and spoken).
- Knowledge of Catalan is a plus.
Required Skills
- Customer Service
- Order Management
- Bilingual Communication (English/Spanish)
- Conflict Resolution
- Relationship Building
- Problem Solving
About Givaudan
Givaudan is a global leader in taste and wellbeing, as well as fragrance and beauty, known for creating flavors and fragrances that delight consumers worldwide.
⚠️ Safety Advisory for Candidates
- This is a private corporate career listing collected from official channels.
- We do not charge any money for job alerts, scheduling, or application processes.
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- Verify details on the official company portal before sharing sensitive personal details.
Frequently Asked Questions
Q: What is the job role?
A: The position is for a Customer Care Front Office Representative (Fixed Term) at Givaudan.
Q: What qualifications are required?
A: At least two years of professional experience in a similar role with fluency in English and Spanish.
Q: How can I apply for this position?
A: You can apply online through the provided application link on LinkedIn.
Q: Where is the job located?
A: The position is located in France within the chemical manufacturing and fragrance sector.
Q: What languages are mandatory?
A: Fluency in both English and Spanish (written and spoken) is mandatory for this role.
Disclaimer: This job post is prepared by collecting data from the official career page of Givaudan. We are not direct recruiters or representatives. Candidates should carefully review the requirements and policies on the company’s portal before initiating an application.