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Institute of Banking Personnel Selection (IBPS) | 2026
IBPS Customer Service Associate (Clerk) Recruitment 2026: Apply Online for 11403 Vacancies
CRP CSA-XVI
Total Posts: 11403
Category: All India Govt Jobs, 10th Pass, Banking Jobs, Central Govt Jobs / PSU, Diploma, Graduation Jobs
Job Type: Central Govt / Bank Job
Location: All India (State/UT-wise)
⚡ Last Date to Apply: 21.08.2026 | Advt No: CRP CSA-XVI | Apply Mode: Online
- Organization: Institute of Banking Personnel Selection (IBPS)
- Post Name: Customer Service Associate (CSA) / Clerk
- Total Vacancies: 11,403 (Indicative across 37 States/UTs)
- Recruitment Process: CRP CSA-XVI (Financial Year 2027-28)
- Participating Banks: 11 Public Sector Banks across India
- Educational Qualification: Bachelor’s Degree in any discipline from a recognized University
- Age Limit: 20 to 28 years (as on 01.08.2026) with age relaxation for reserved categories
- Application Mode: Online via official website (www.ibps.in)
- Important Dates: Online registration from 01.08.2026 to 21.08.2026
- Selection Process: Online Preliminary Exam, Online Main Exam, and Local Language Proficiency Test (LLPT)
- Basic Pay Scale: ₹24,050 – ₹64,480 plus applicable allowances and perks
- Job Location: State/UT-wise placement across India
Important Dates
Apply Start
01.08.2026
Last Date
21.08.2026
Fee Last Date
21.08.2026
Admit Card
September 2026 (Prelims) / November 2026 (Mains)
Exam Date
October 2026 (Prelims) / December 2026 (Mains)
Result
November 2026 (Prelims) / March 2027 (Provisional Allotment)
Salary & Pay Scale
₹24,050
Starting Salary per Month
Allowances: Dearness Allowance (DA), House Rent Allowance (HRA), Special Allowance, Transport Allowance, Medical Aid, and other perquisites as per participating bank norms.
Documents Required for Application
- System-generated printout of Online Application Form
- Proof of Date of Birth (10th Standard Certificate/Birth Certificate)
- Valid Photo Identity Proof (Aadhaar, PAN, Passport, Voter ID, Driving License)
- Graduation Degree Certificate and Semester-wise Marksheets
- Class 10 or above Marksheet/Certificate as proof of Local Language proficiency
- Computer Proficiency Certificate / Diploma / Degree
- Caste / Category Certificate (SC/ST/OBC-NCL/EWS) in prescribed Central Govt format
- Disability Certificate (for PwBD candidates)
- Discharge Certificate & Armed Forces Service proof (for Ex-Servicemen)
- No Objection Certificate (NOC) for currently employed Govt/PSU staff
Educational Qualification
- Graduation: Degree (Graduation) in any discipline from a Recognized University by the Govt of India or equivalent.
- Computer Literacy: Operating and working knowledge in computer systems is mandatory (Certificate/Diploma/Degree in computer operations or studied Computer/IT in High School/College).
- Proficiency in Local Language: Candidates must know how to read, write, speak, and understand the official local language of the State/UT applied for.
Vacancy Details – Post Wise
| State/UT | Total Vacancies (Indicative) |
|---|---|
| Andaman & Nicobar | 18 |
| Andhra Pradesh | 186 |
| Arunachal Pradesh | 45 |
| Assam | 349 |
| Bihar | 491 |
| Chandigarh | 20 |
| Chhattisgarh | 265 |
| Dadra & Nagar Haveli | 18 |
| Daman & Diu | 7 |
| Delhi | 415 |
| Goa | 61 |
| Gujarat | 698 |
| Haryana | 196 |
| Himachal Pradesh | 97 |
| Jammu & Kashmir | 67 |
| Jharkhand | 182 |
| Karnataka | 1414 |
| Kerala | 108 |
| Ladakh | 6 |
| Lakshadweep | 11 |
| Madhya Pradesh | 570 |
| Maharashtra | 1051 |
| Manipur | 42 |
| Meghalaya | 22 |
| Mizoram | 17 |
| Nagaland | 31 |
| Odisha | 337 |
| Puducherry | 26 |
| Punjab | 481 |
| Rajasthan | 392 |
| Sikkim | 28 |
| Tamil Nadu | 675 |
| Telangana | 191 |
| Tripura | 64 |
| Uttar Pradesh | 1731 |
| Uttarakhand | 145 |
| West Bengal | 946 |
Application Fee
| Category | Fee Amount |
|---|---|
| General / OBC / EWS | ₹850 |
| SC / ST | ₹175 |
| PH / PWD | ₹175 |
| Female | ₹850 (₹175 for SC/ST/PwBD/ESM) |
| Ex-Servicemen | ₹175 |
| Payment Mode | Online (Debit Card, Credit Card, Internet Banking, IMPS, Cash Cards/Mobile Wallets, UPI) |
Age Limit
Minimum Age
20 Years
Maximum Age
28 Years
Age Cutoff Date
01.08.2026
Age Relaxation: SC/ST: 5 years, OBC (NCL): 3 years, PwBD: 10 years, Ex-Servicemen: Actual service + 3 years (Max 50 years), Widows/Divorced Women: Up to 35 years (UR/EWS), 38 years (OBC), 40 years (SC/ST).
Selection & Exam Process
Phase I: Online Preliminary Examination
- Objective Test of 100 marks (60 minutes duration).
- Shortlisting phase for Main Exam (Marks not added to final merit).
Phase II: Online Main Examination
- Objective Test of 200 marks (160 questions, 125 minutes duration).
- Marks obtained in Main Examination are considered for final allotment.
Phase III: Local Language Proficiency Test (LLPT)
- Qualifying test conducted before final joining for candidates who did not study the local language up to 10th standard.
IBPS Clerk Preliminary Exam Pattern
| Subject | Questions | Marks | Duration |
|---|---|---|---|
| English Language | 30 | 30 | 20 Mins |
| Numerical Ability | 35 | 35 | 20 Mins |
| Reasoning Ability | 35 | 35 | 20 Mins |
| Total | 100 | 100 | 60 Mins |
IBPS Clerk Main Exam Pattern
| Subject | Questions | Marks | Duration |
|---|---|---|---|
| General/Financial Awareness | 40 | 50 | 20 Mins |
| General English | 40 | 40 | 35 Mins |
| Reasoning Ability | 40 | 60 | 35 Mins |
| Quantitative Aptitude | 40 | 50 | 35 Mins |
| Total | 160 | 200 | 125 Mins |
Negative Marking: 0.25 marks penalty for each incorrect answer in both Prelims and Mains.
How to Apply – Step by Step
- Visit the official portal of IBPS at www.ibps.in.
- Click on the link “CRP CSA” and select “Click Here to Apply Online for CRP – Customer Service Associates (CRP-CSA-XVI)”.
- Click on “Click Here for New Registration” and register by providing basic details such as Name, Contact Number, and Email ID.
- Log in using the generated Registration Number and Password sent via SMS/Email.
- Fill out the detailed application form including academic details, choice of State/UT, and bank preferences carefully.
- Upload scanned copies of Photograph, Signature, Left Thumb Impression, Handwritten Declaration, and 10th Certificate.
- Review all entered details using the ‘Save & Next’ button before final submission.
- Pay the required application fee through available online payment methods (UPI, Credit/Debit Cards, Net Banking).
- Download and print the e-receipt and filled application form for future reference.
Important Links
Frequently Asked Questions
Q: What is IBPS Clerk Recruitment 2026?
A: It is the CRP CSA-XVI notification released by IBPS for recruiting Customer Service Associates (Clerks) in 11 participating Public Sector Banks, for vacancies of the financial year 2027-28.
Q: How many vacancies are available in IBPS Clerk Recruitment 2026?
A: The notification gives indicative, state-wise vacancies for each participating bank in Annexure-I; summing the state totals gives approximately 11,403 posts (excluding Union Bank of India, whose vacancies are marked ‘Not Reported’).
Q: What is the last date to apply for IBPS Clerk Recruitment 2026?
A: The online application window closes on 21.08.2026, which is also the deadline for fee payment.
Q: What is the educational qualification for IBPS Clerk Recruitment 2026?
A: A graduation degree in any discipline from a university recognized by the Government of India, along with mandatory computer literacy and local language proficiency.
Q: What is the age limit for IBPS Clerk Recruitment 2026?
A: Candidates must be between 20 and 28 years of age as on 01.08.2026, with age relaxation available for reserved categories.
Q: What is the application fee for IBPS Clerk Recruitment 2026?
A: ₹175 for SC/ST/PwBD/ESM/DESM candidates and ₹850 for all other candidates, payable online.
Q: What is the selection process for IBPS Clerk Recruitment 2026?
A: An Online Preliminary Examination, followed by an Online Main Examination, and a qualifying Local Language Proficiency Test before joining.
Preparation Strategy
Understanding the IBPS Clerk Recruitment Examination
The Institute of Banking Personnel Selection (IBPS) conducts the Common Recruitment Process for Customer Service Associates (CRP CSA-XVI), widely known as the IBPS Clerk Exam. This recruitment serves as a gateway to entering public sector banking careers across 11 major nationalized banks in India. To crack this examination on your first attempt, a well-structured and disciplined preparation plan is crucial.
IBPS Clerk Exam Syllabus & Key Topics
The examination is split into two phases: Preliminary Examination and Main Examination. Candidates need to build conceptual clarity and accuracy in key core subjects:
- English Language: Reading Comprehension, Cloze Test, Error Spotting, Para Jumbles, Sentence Rearrangement, and Fill in the Blanks.
- Reasoning Ability: Puzzles (Seating Arrangements, Floor-based), Syllogism, Blood Relations, Coding-Decoding, Inequality, Direction Sense, and Data Sufficiency.
- Numerical Ability / Quantitative Aptitude: Data Interpretation (Tables, Bar Graphs, Pie Charts), Simplification/Approximation, Quadratic Equations, Number Series, Arithmetic Topics (Profit & Loss, Simple & Compound Interest, Time & Work, Speed Distance Time).
- General & Financial Awareness (Mains Focus): Banking Awareness, Current Affairs (last 6 months), RBI Circulars, Financial Terms, Union Budget, Capital & Money Market basics, and Static General Knowledge.
Sectional Timing and Speed Strategy
Both Prelims and Mains feature strict sectional timings. Candidates cannot switch between sections arbitrarily, making speed management within each section paramount:
- Speed & Accuracy Balance: With a 0.25 negative marking policy, avoiding guesswork is essential. Aim for high accuracy to benefit from normalisation.
- Daily Mock Tests: Regularly solve full-length mock tests to adapt to modern online exam interfaces and build speed.
- Sectional Cut-offs: Ensure uniform attention across all subjects, as clearing individual sectional cut-offs is compulsory.
Local Language Preparation Tips
Since customer service roles depend heavily on client interaction, language proficiency in the selected State/UT is mandatory. If you have not studied the local language in school up to Class 10, dedicate time daily to practice reading local newspapers and conversing fluently to clear the Local Language Proficiency Test comfortably before joining.
Disclaimer: jobchecks.in is not affiliated with any Government organization or official recruitment authority.
All information is compiled from official notifications for informational purposes only. Applicants must verify all details from the official notification PDF and official website before applying. We are not responsible for any error or inconvenience caused.
All information is compiled from official notifications for informational purposes only. Applicants must verify all details from the official notification PDF and official website before applying. We are not responsible for any error or inconvenience caused.