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Institute of Banking Personnel Selection (IBPS) | 2026
IBPS Customer Service Associate (Clerk) Recruitment 2026: Apply Online for 11403 Vacancies
CRP CSA-XVI
Total Posts: 11403
Category: All India Govt Jobs, 10th Pass, B.E./B.Tech, Banking Jobs, Defence Jobs, Diploma, Graduation Jobs
Job Type: Government
Location: Across India
⚡ Last Date to Apply: 21-08-2026 | Advt No: CRP CSA-XVI | Apply Mode: Online
- Organization: Institute of Banking Personnel Selection (IBPS)
- Post Name: Customer Service Associate (CSA) / Clerk (CRP CSA-XVI)
- Total Vacancies: Approximately 11,403 Indicative Posts (Across 37 States/UTs)
- Participating Banks: 11 Public Sector Banks including PNB, Bank of Baroda, Canara Bank, and Union Bank of India.
- Educational Qualification: Bachelor’s Degree in any discipline with mandatory Computer Literacy and Local Language Proficiency.
- Age Limit: 20 to 28 years (as on 01-08-2026) with relaxation for reserved categories.
- Application Mode: Online via official IBPS portal (www.ibps.in).
- Application Dates: 01-08-2026 to 21-08-2026.
- Application Fee: ₹175 for SC/ST/PwBD/ESM; ₹850 for all other candidates.
- Selection Process: Online Preliminary Exam, Online Main Exam, and Local Language Proficiency Test (LLPT).
- Pay Scale: ₹24050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400-4400/1-61800-2680/1-64480 plus applicable allowances.
- Job Location: All India (State/UT-wise allocation based on merit and preference).
Important Dates
Apply Start
01-08-2026
Last Date
21-08-2026
Fee Last Date
21-08-2026
Admit Card
September 2026 (Prelims) / November 2026 (Mains)
Exam Date
October 2026 (Prelims) / December 2026 (Mains)
Result
November 2026 (Prelims)
Salary & Pay Scale
₹24050
Starting Salary per Month
Allowances: Dearness Allowance (DA), House Rent Allowance (HRA), Special Allowance, Transport Allowance, Medical Benefits, and perquisites as per participating bank rules.
Documents Required for Application
- System-generated printout of the completed online application form.
- Proof of Date of Birth (Birth Certificate or SSLC/10th standard certificate).
- Valid Photo Identity Proof (Aadhaar, PAN Card, Passport, Voter ID, Driving License).
- Graduation Degree Certificate and Marksheets showing percentage/grades.
- Class 10th or higher mark-sheet showing study of local language (if applicable).
- Computer Literacy Certificate/Diploma or proof of studying IT/Computers.
- Category Certificate (SC/ST/OBC-NCL/EWS) in prescribed GOI format.
- Disability Certificate for PwBD candidates.
- Discharge Certificate / Proforma A/B/C/D for Ex-Servicemen.
- No Objection Certificate (NOC) for candidates currently working in Government/PSUs.
Educational Qualification
- Graduation Degree: A Degree in any discipline from a University recognized by the Government of India or an equivalent qualification recognized by the Central Government (as on 21.08.2026).
- Computer Literacy: Operating and working knowledge in computer systems is mandatory. Candidates must have a Certificate/Diploma/Degree in computer operations/Language or have studied Computer / Information Technology as one of the subjects in High School/College/Institute.
- Proficiency in Local Language: Candidates must be proficient in reading, writing, speaking, and understanding the official local language of the State/UT applied for.
- For Ex-Servicemen: Matriculate Ex-Servicemen who hold the Army Special Certificate of Education (or equivalent) after completing at least 15 years of service by 21.08.2026 are also eligible.
Vacancy Details – Post Wise
| State/UT | Total Vacancies (Indicative) |
|---|---|
| Andaman & Nicobar | 18 |
| Andhra Pradesh | 186 |
| Arunachal Pradesh | 45 |
| Assam | 349 |
| Bihar | 491 |
| Chandigarh | 20 |
| Chhattisgarh | 265 |
| Dadra & Nagar Haveli | 18 |
| Daman & Diu | 7 |
| Delhi | 415 |
| Goa | 61 |
| Gujarat | 698 |
| Haryana | 196 |
| Himachal Pradesh | 97 |
| Jammu & Kashmir | 67 |
| Jharkhand | 182 |
| Karnataka | 1414 |
| Kerala | 108 |
| Ladakh | 6 |
| Lakshadweep | 11 |
| Madhya Pradesh | 570 |
| Maharashtra | 1051 |
| Manipur | 42 |
| Meghalaya | 22 |
| Mizoram | 17 |
| Nagaland | 31 |
| Odisha | 337 |
| Puducherry | 26 |
| Punjab | 481 |
| Rajasthan | 392 |
| Sikkim | 28 |
| Tamil Nadu | 675 |
| Telangana | 191 |
| Tripura | 64 |
| Uttar Pradesh | 1731 |
| Uttarakhand | 145 |
| West Bengal | 946 |
Application Fee
| Category | Fee Amount |
|---|---|
| General / OBC / EWS | ₹850 |
| SC / ST | ₹175 |
| PH / PWD | ₹175 |
| Female | ₹850 |
| Ex-Servicemen | ₹175 |
| Payment Mode | Online (Debit Card, Credit Card, Internet Banking, IMPS, Cash Cards/Mobile Wallets, UPI) |
Age Limit
Minimum Age
20 years
Maximum Age
28 years
Age Cutoff Date
01-08-2026
Age Relaxation: SC/ST: 5 years, OBC (NCL): 3 years, PwBD: 10 years, Ex-Servicemen: Actual defence service + 3 years (Max 50 years), Widows/Divorced Women: Up to 35 years (General/EWS).
Selection & Exam Process
Phase I: Online Preliminary Examination
- Objective type online exam carrying 100 marks across 3 sections.
- Qualifying in nature; used only for shortlisting candidates for the Main Exam.
Phase II: Online Main Examination
- Objective type online test carrying 200 marks across 4 sections.
- Marks obtained in the Main Exam are considered for final provisional allotment.
Phase III: Local Language Proficiency Test (LLPT)
- Qualifying test conducted by participating banks before final joining for candidates who have not studied the chosen local language in Class 10 or above.
Preliminary Examination Pattern
| Subject | No. of Questions | Max Marks | Duration |
|---|---|---|---|
| English Language | 30 | 30 | 20 minutes |
| Numerical Ability | 35 | 35 | 20 minutes |
| Reasoning Ability | 35 | 35 | 20 minutes |
| Total | 100 | 100 | 60 minutes |
Main Examination Pattern
| Subject | No. of Questions | Max Marks | Duration |
|---|---|---|---|
| General/Financial Awareness | 40 | 50 | 20 minutes |
| General English | 40 | 40 | 35 minutes |
| Reasoning Ability | 40 | 60 | 35 minutes |
| Quantitative Aptitude | 40 | 50 | 35 minutes |
| Total | 160 | 200 | 125 minutes |
Negative Marking: Penalty of 0.25 (1/4th) of the marks assigned to a question for each wrong answer in both Preliminary and Main Examinations.
How to Apply – Step by Step
- Visit the official website of IBPS at www.ibps.in.
- Click on the homepage banner or navigate to CRP CSA and select ‘Apply Online for CRP – Customer Service Associates (CRP-CSA-XVI)’.
- Click on ‘Click Here for New Registration’ and enter your basic contact details (Name, Email ID, Mobile Number) to register.
- Note down the system-generated Registration Number and Password sent via SMS and Email.
- Upload scanned images of your recent Photograph, Signature, Left Thumb Impression, Handwritten Declaration, and 10th standard Certificate as per specified file dimensions.
- Fill in personal, educational, bank preference, and state choices carefully. Click ‘Save & Next’ to verify details before final submission.
- Pay the required application fee through the online integrated payment portal using Debit Card, Credit Card, Net Banking, UPI, or Mobile Wallets.
- After successful transaction, download and print out the application form and fee e-receipt for future reference.
Important Links
Frequently Asked Questions
Q: What is IBPS Clerk Recruitment 2026?
A: It is the CRP CSA-XVI notification released by IBPS for recruiting Customer Service Associates (Clerks) in 11 participating Public Sector Banks, for vacancies of the financial year 2027-28.
Q: How many vacancies are available in IBPS Clerk Recruitment 2026?
A: The notification gives indicative, state-wise vacancies for each participating bank in Annexure-I; a national grand total is not stated directly, though summing the state totals gives approximately 11,403 posts.
Q: What is the last date to apply for IBPS Clerk Recruitment 2026?
A: The online application window closes on 21.08.2026, the same date by which the application fee must also be paid.
Q: What is the educational qualification for IBPS Clerk Recruitment 2026?
A: A graduation degree in any discipline from a university recognised by the Government of India, along with mandatory computer literacy and proficiency in the local language of the applied State/UT.
Q: What is the age limit for IBPS Clerk Recruitment 2026?
A: Candidates must be between 20 and 28 years of age as on 01.08.2026, with age relaxation available for SC/ST, OBC, PwBD, Ex-Servicemen, and certain categories of women as per government rules.
Q: What is the application fee for IBPS Clerk Recruitment 2026?
A: ₹175 for SC/ST/PwBD/ESM/DESM candidates and ₹850 for all other candidates, payable online.
Q: How can I apply online for IBPS Clerk Recruitment 2026?
A: Applications must be submitted only through the official IBPS website, www.ibps.in, under the CRP CSA section – no offline or other mode is accepted.
Q: What is the selection process for IBPS Clerk Recruitment 2026?
A: An Online Preliminary Examination, followed by an Online Main Examination, and a qualifying Local Language Proficiency Test before joining the allotted bank.
Preparation Strategy
Understanding the IBPS Clerk CRP CSA-XVI Recruitment Exam
The Institute of Banking Personnel Selection (IBPS) conducts the Common Recruitment Process for Customer Service Associates (CRP CSA-XVI), popularly known as IBPS Clerk. Candidates aspiring to join top Public Sector Banks must adopt a strategic, well-structured preparation plan to tackle the competitive screening stages.
Detailed IBPS Clerk Exam Syllabus
To clear both Preliminary and Main examinations, candidates should thoroughly master the fundamental syllabus topics across key subjects:
- Reasoning Ability: Puzzles, Seating Arrangements, Syllogism, Blood Relations, Coding-Decoding, Inequality, Direction Sense, and Alphanumeric Series.
- Numerical Ability & Quantitative Aptitude: Data Interpretation (Bar Graph, Pie Chart, Line Graph), Simplification/Approximation, Number Series, Quadratic Equations, Arithmetic topics (Percentage, Profit & Loss, Simple & Compound Interest, Ratio & Proportion, Time & Work, Speed, Time & Distance).
- English Language: Reading Comprehension, Cloze Test, Error Detection, Sentence Rearrangement, Para Jumbles, Fillers, and Vocabulary.
- General & Financial Awareness (Mains Only): Current Affairs (last 6 months), Banking Awareness, Indian Financial System, RBI Policies, Budget & Union Schemes, Financial Terms, and Static GK.
Proven Preparation Strategy & Tips
Success in bank clerical exams depends heavily on speed, accuracy, and section-wise time management. Here are key preparation recommendations:
- Master the Fundamentals: Build strong concepts in Quantitative Aptitude shortcut tricks and basic English grammar rules before solving advanced problems.
- Daily Mock Tests & Analysis: Practice online mock tests regularly under timed conditions to simulate the actual exam interface. Focus on analyzing incorrect responses to eliminate errors.
- Time Management: Allocate specific time limits per section during preparation to build speed in Reasoning and Quant within the strict sectional timing limits.
- Focus on Current & Banking Affairs: Read daily newspapers and monthly financial magazines to perform exceptionally well in the Mains General Awareness section.
Disclaimer: jobchecks.in is not affiliated with any Government organization or official recruitment authority.
All information is compiled from official notifications for informational purposes only. Applicants must verify all details from the official notification PDF and official website before applying. We are not responsible for any error or inconvenience caused.
All information is compiled from official notifications for informational purposes only. Applicants must verify all details from the official notification PDF and official website before applying. We are not responsible for any error or inconvenience caused.