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Jobgether
Jobgether Client Service Analyst Recruitment 2026: Apply Online
Client Service Analyst – Livechat
Experience Required
2-4 years
Salary / Package
Competitive / Industry Standard
Work Mode
Remote / Shift Based
Openings
Multiple
Job Overview
Jobgether is seeking a dedicated Client Service Analyst specialized in live chat support with mandatory Turkish language proficiency. In this role, you will deliver high-quality customer service, manage inquiries and complaints, and provide constructive feedback to management.
- Respond to customer inquiries through live chat and email efficiently.
- Maintain comprehensive knowledge of platform products and services.
- Translate customer concerns into actionable insights for management.
- Collaborate with global team members to ensure smooth operations.
Key Job Details
| Company Name | Jobgether |
| Job Role | Client Service Analyst – Livechat |
| Experience | 2-4 years |
| Salary Range | Competitive / Industry Standard |
| Job Type | Full-time |
| Work Mode | Remote / Shift Based |
| Openings | Multiple |
| Job Location | France / Remote |
Key Responsibilities
- Respond to customer inquiries through live chat and email, providing timely, accurate, and professional support.
- Deliver a consistently high-quality customer service experience by understanding customer needs and offering appropriate solutions.
- Maintain strong knowledge of the platform, products, services, and relevant market developments.
- Manage and follow up on inquiries and complaints from existing and prospective customers.
- Translate customer concerns and recurring feedback into constructive insights and recommendations.
- Monitor frontline operations, identify discrepancies or potential risks, and escalate relevant issues promptly.
Requirements & Qualifications
- Approximately 2–4 years of customer service experience, particularly in frontline support involving live chat and email.
- Experience in financial services, fintech, or cryptocurrency-related businesses is an advantage.
- Strong numerical and analytical skills to interpret figures and statistics.
- Proficiency in both Turkish and English; Turkish reading and typing are mandatory.
- Willingness to work five-day rotating shifts, including weekends and public holidays.
Required Skills
- Live Chat Support
- Customer Service Excellence
- Turkish & English Communication
- Data Analysis & Statistics
- Problem Solving
- Fintech & Digital Assets Knowledge
About Jobgether
Jobgether is a modern recruitment and job matching platform connecting talented professionals with top-tier international companies across various industries.
⚠️ Safety Advisory for Candidates
- This is a private corporate career listing collected from official channels.
- We do not charge any money for job alerts, scheduling, or application processes.
- If a recruiter demands any payment or “security deposit” in exchange for a job offer, it is a scam.
- Verify details on the official company portal before sharing sensitive personal details.
Frequently Asked Questions
Q: What is the primary role of the Client Service Analyst at Jobgether?
A: The role involves responding to customer inquiries via live chat and email, managing complaints, maintaining product knowledge, and providing constructive feedback to management.
Q: What language proficiencies are required?
A: Proficiency in both Turkish and English is required, with Turkish reading and typing being strictly mandatory.
Q: What is the educational requirement for this position?
A: A bachelor’s degree in finance, economics, mathematics, or a related field is preferred, while a diploma in business administration or management is the minimum.
Q: What kind of work schedule should applicants expect?
A: Candidates must be willing to work five-day rotating shifts, including weekends and public holidays, across shifts like 8:00 AM–5:00 PM, 4:00 PM–1:00 AM, and 12:00 AM–9:00 AM.
Q: How can I apply for this job?
A: You can apply online directly through the provided LinkedIn job application link.
Disclaimer: This job post is prepared by collecting data from the official career page of Jobgether. We are not direct recruiters or representatives. Candidates should carefully review the requirements and policies on the company’s portal before initiating an application.