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Jobright.ai
Jobright.ai Customer Support Specialist, Entry Level Recruitment 2026: Apply Online
Customer Support Specialist, Entry Level
Experience Required
0-1 Years (Entry Level)
Salary / Package
Competitive
Work Mode
Remote
Openings
Multiple
Job Overview
Jobright is your personal AI job search agent that transforms the way you do job search from solo, time-consuming efforts to a fast, expert-guided journey. The Entry-Level Customer Support Specialist will help deliver a reliable customer experience by supporting users through chat and email, resolving product questions, and collaborating with internal teams to enhance support processes and products.
- Build real, production AI agents used by real users
- High ownership and impact
- Work at the intersection of AI, agents, and product
- Shape how people experience AI-driven job search
Key Job Details
| Company Name | Jobright.ai |
| Job Role | Customer Support Specialist, Entry Level |
| Experience | 0-1 Years (Entry Level) |
| Salary Range | Competitive |
| Job Type | Full-time |
| Work Mode | Remote |
| Openings | Multiple |
| Job Location | Canada |
Key Responsibilities
- Respond to customer questions through chat, email, and support tickets
- Guide users through account setup, product features, and common workflows
- Investigate and resolve customer issues accurately and efficiently
- Own support cases from initial contact through resolution
- Escalate technical, billing, or account issues to the appropriate teams
- Maintain internal documentation and customer-facing help content
- Identify recurring concerns and share actionable feedback with product teams
Requirements & Qualifications
- Excellent written and verbal communication skills
- Strong empathy, patience, and customer-service mindset
- Ability to prioritize cases and manage multiple requests
- Strong attention to detail and willingness to learn new tools
- Ability to work independently in a remote environment
- Ability to work remotely within Canada
Required Skills
- Customer Service
- Chat & Email Support
- Communication Skills
- CRM/Help Desk Platforms
- Problem Solving
About Jobright.ai
Jobright is your personal AI job search agent that transforms the way you do job search from solo, time-consuming efforts to a fast, expert-guided journey.
⚠️ Safety Advisory for Candidates
- This is a private corporate career listing collected from official channels.
- We do not charge any money for job alerts, scheduling, or application processes.
- If a recruiter demands any payment or “security deposit” in exchange for a job offer, it is a scam.
- Verify details on the official company portal before sharing sensitive personal details.
Frequently Asked Questions
Q: What is the location for this job?
A: This is a remote role based in Canada.
Q: Is this an entry-level position?
A: Yes, this is an entry-level customer support specialist role.
Q: How can I apply for this position?
A: You can apply online via the direct application link provided on LinkedIn.
Q: What skills are required?
A: Strong communication skills, empathy, attention to detail, and the ability to work remotely within Canada.
Q: What company is hiring?
A: Jobright.ai is hiring for this position.
Disclaimer: This job post is prepared by collecting data from the official career page of Jobright.ai. We are not direct recruiters or representatives. Candidates should carefully review the requirements and policies on the company’s portal before initiating an application.