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Pattison Food Group
Pattison Food Group Customer Experience Representative Recruitment 2026: Apply Online
Customer Experience Representative
Experience Required
1-2 years
Salary / Package
As per industry standards
Work Mode
Remote / On-site
Openings
Not Specified
Job Overview
Pattison Food Group is seeking a dedicated Customer Experience Representative to join our dynamic team. In this role, you will be responsible for delivering exceptional customer service through phone and email channels.
- Delivering exceptional customer service experience through phone and email.
- Listening, understanding, and resolving customer needs with empathy and efficiency.
- Helping customers navigate our online shopping experience and tools.
- Documenting and tracking compliments, concerns, complaints, requests for assistance, product, and service inquiries.
- Partnering with our ecommerce and store teams to resolve order-related questions.
- Assisting customers with our More Rewards loyalty program.
- Taking ownership of issues and seeing them through to resolution.
- Capturing feedback that helps us continuously improve.
Key Job Details
| Company Name | Pattison Food Group |
| Job Role | Customer Experience Representative |
| Experience | 1-2 years |
| Salary Range | As per industry standards |
| Job Type | Full-time |
| Work Mode | Remote / On-site |
| Openings | Not Specified |
| Job Location | Canada |
Key Responsibilities
- Deliver exceptional customer service through phone and email.
- Resolve customer needs with empathy and efficiency.
- Help customers navigate online shopping experiences and digital tools.
- Document and track customer feedback, complaints, and inquiries.
- Partner with ecommerce and store teams for order resolution.
- Assist customers with the More Rewards loyalty program.
Requirements & Qualifications
- Minimum 1-2 years of experience in customer service.
- Proficiency with computer applications and strong aptitude for new technologies.
- Ability to type a minimum of 50 WPM.
- Previous call center experience is an asset.
Required Skills
- Customer Service
- Active Listening
- Problem Solving
- Multitasking
- Verbal and Written Communication
- Adaptability
About Pattison Food Group
Pattison Food Group is a leading retail organization committed to providing exceptional products and customer service across Canada.
⚠️ Safety Advisory for Candidates
- This is a private corporate career listing collected from official channels.
- We do not charge any money for job alerts, scheduling, or application processes.
- If a recruiter demands any payment or “security deposit” in exchange for a job offer, it is a scam.
- Verify details on the official company portal before sharing sensitive personal details.
Frequently Asked Questions
Q: What is the role offered at Pattison Food Group?
A: The role offered is Customer Experience Representative.
Q: What is the minimum experience required for this position?
A: A minimum of 1-2 years of experience in customer service is required.
Q: What typing speed is required for the job?
A: Candidates must be able to type a minimum of 50 WPM.
Q: Where is the job located?
A: The job is located in Canada.
Q: How can I apply for this position?
A: You can apply online through the provided application link on LinkedIn.
Disclaimer: This job post is prepared by collecting data from the official career page of Pattison Food Group. We are not direct recruiters or representatives. Candidates should carefully review the requirements and policies on the company’s portal before initiating an application.