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Radius
Radius Customer Service Advisor – Dashcams und Telematic Recruitment 2026: Apply Online
Customer Service Advisor – Dashcams und Telematic (m/w/d)
Experience Required
Entry Level / Berufseinstieg
Salary / Package
Attractive salary package with fixed and variable components
Work Mode
On-site
Openings
Not Specified
Job Overview
- Provide outstanding customer service and support through multiple channels such as inbound calls, web chats, emails, and support tickets.
- Care for customers professionally and empathetically, actively listening to provide effective solutions.
- Timely handle and resolve customer inquiries, first-line technical issues, and service-related topics.
- Maintain sound knowledge of telematics systems and inform customers about product features and benefits.
- Collaborate with cross-functional teams like technical support and implementation to resolve complex issues.
- Maintain accurate and detailed records of customer interactions and transactions in the CRM system.
- Escalate critical issues to appropriate departments and ensure timely resolution.
- Stay updated on industry trends, telematics developments, and product updates.
- Identify process improvement opportunities to optimize customer service operations.
Key Job Details
| Company Name | Radius |
| Job Role | Customer Service Advisor – Dashcams und Telematic (m/w/d) |
| Experience | Entry Level / Berufseinstieg |
| Salary Range | Attractive salary package with fixed and variable components |
| Job Type | Full-time |
| Work Mode | On-site |
| Openings | Not Specified |
| Job Location | Berlin, Germany |
Key Responsibilities
- Deliver multi-channel customer support via phone, chat, email, and tickets.
- Resolve technical first-line problems and general customer queries.
- Document all customer interactions accurately within the CRM platform.
- Escalate critical tickets and collaborate with technical teams.
Requirements & Qualifications
- Initial experience in a customer service environment.
- Strong communication and problem-solving skills.
- Proficiency in Microsoft Office applications.
- Fluent German language skills (written and spoken).
Required Skills
- Customer Service & Support
- Telematics Knowledge
- CRM Management
- Problem Solving
- Communication Skills
- German Fluency
About Radius
Radius is a leading global business services company providing fleet management, telematics, and corporate mobility solutions.
⚠️ Safety Advisory for Candidates
- This is a private corporate career listing collected from official channels.
- We do not charge any money for job alerts, scheduling, or application processes.
- If a recruiter demands any payment or “security deposit” in exchange for a job offer, it is a scam.
- Verify details on the official company portal before sharing sensitive personal details.
Frequently Asked Questions
Q: Where is the job located?
A: The position is based in Berlin, Germany.
Q: What are the working hours?
A: It is a full-time role with a 37.5-hour work week.
Q: What language proficiency is required?
A: Very good German language skills in both written and spoken form are mandatory.
Q: What benefits are included?
A: Benefits include a fixed and variable salary package, €40 monthly shopping credit, Urban Sports Club discounts, and a company pension scheme.
Q: How can I apply for this position?
A: You can apply online directly through the provided LinkedIn job application link.
Disclaimer: This job post is prepared by collecting data from the official career page of Radius. We are not direct recruiters or representatives. Candidates should carefully review the requirements and policies on the company’s portal before initiating an application.