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Grafana Labs
Sales Development Representative
Sales Development Representative
Experience Required
Entry to Mid Level
Salary / Package
$80,750 – $83,650 OTE
Work Mode
Remote
Openings
Multiple
Job Overview
- Grafana Labs is hiring a Sales Development Representative (SDR) to join their 100% remote team based in Austin, TX.
- Core missions include helping users navigate their Grafana journey, partnering with the sales team to identify new business opportunities, and developing valuable career skills.
- The role balances inbound lead follow-up with proactive multi-channel outreach (email, social, phone).
- Candidates will utilize Salesforce, Grafana dashboards, and AI productivity tools.
- The environment is fast-paced, collaborative, and driven by an open-source ethos.
- Compensation includes a competitive OTE salary range of $80,750 – $83,650, plus Restricted Stock Units (RSUs) and comprehensive benefits.
Key Job Details
| Company Name | Grafana Labs |
| Job Role | Sales Development Representative |
| Experience | Entry to Mid Level |
| Salary Range | $80,750 – $83,650 OTE |
| Job Type | Full-Time |
| Work Mode | Remote |
| Openings | Multiple |
| Job Location | Austin, TX (Remote) |
Key Responsibilities
- Build and maintain knowledge of Grafana technology, competitors, and industry trends.
- Follow up on inbound leads effectively and efficiently.
- Execute a multi-channel outreach approach including email, social media, and phone calls.
- Utilize Salesforce and Grafana dashboards for lead management and account research.
- Conduct discovery conversations to understand user needs and communicate product value.
- Collaborate cross-functionally with marketing and sales teams.
Requirements & Qualifications
- Located in Austin, TX (Remote).
- Open to feedback, coaching, and continuous self-improvement.
- Clear and concise written and verbal communication skills.
- Strong organizational skills to prioritize multiple tasks.
- Proactive, resourceful, and team-oriented attitude.
Required Skills
- Sales Prospecting
- Lead Generation
- Salesforce Management
- Multi-channel Outreach
- Effective Communication
- Research & Data Analysis
- AI Productivity Tools
About Grafana Labs
Grafana Labs is the company behind Grafana Cloud, a fully managed observability platform trusted by over 10,000 organizations worldwide. Operating as a 100% remote company across 40+ countries, Grafana Labs is backed by top-tier investors and driven by an open-source legacy and collaborative culture.
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Frequently Asked Questions
Q: What is the location for this role?
A: This role is based in Austin, TX and operates on a remote work model.
Q: What is the compensation range for the Sales Development Representative position?
A: The OTE compensation range for this role is $80,750 – $83,650, along with Restricted Stock Units (RSUs).
Q: What are the core responsibilities of an SDR at Grafana Labs?
A: Responsibilities include handling inbound leads, conducting multi-channel outbound prospecting, using Salesforce and AI tools, and partnering with the sales team to drive new business opportunities.
Q: What model should I use during the interview process?
A: Candidates are encouraged to frame their experience using the CARR model: Context, Action, Results, Reflection.
Q: Does Grafana Labs offer remote work and benefits?
A: Yes, Grafana Labs is a 100% remote company offering global benefits, 30 days of annual leave, and equity via RSUs.
Disclaimer: This job post is prepared by collecting data from the official career page of Grafana Labs. We are not direct recruiters or representatives. Candidates should carefully review the requirements and policies on the company’s portal before initiating an application.