State Bank of India Retired Bank Officer Recruitment 2026: Apply Online for 105 Vacancies
SBI Retired Bank Officer Vacancy 2026
- The State Bank of India (SBI) has announced a significant recruitment drive for retired Bank Officers to fill 105 vacancies across various circles in India.
- This recruitment is specifically for the post of ‘Resolver’ and is being conducted on a contractual basis, with engagement periods ranging from 1 to 3 years, subject to performance and age criteria.
- Interested candidates must be retired SBI officers from MMGS-II, MMGS-III, or SMGS-IV grades, who retired on superannuation and have a clean service record.
- The application process is entirely online, commencing on April 15, 2026, and concluding on May 5, 2026, through the official SBI careers portal.
- The selection methodology involves an initial shortlisting based on experience and suitability, followed by an interview round carrying 100 marks.
- Selected candidates will be responsible for handling customer complaints, ensuring timely resolution, coordinating with different departments, and ultimately enhancing the overall customer experience.
- The remuneration for the selected retired officers will be on a fixed monthly basis, ranging from ₹45,000 for MMGS-II and MMGS-III grades to ₹50,000 for SMGS-IV grade.
Important Dates
Vacancy Details – Post Wise
| Circle | Total | SC | ST | OBC | EWS | UR |
|---|---|---|---|---|---|---|
| Gandhinagar | 6 | 0 | 0 | 2 | 0 | 4 |
| Amaravati | 3 | 1 | 0 | 0 | 0 | 2 |
| Bengaluru | 5 | 1 | 0 | 1 | 0 | 3 |
| Bhopal | 9 | 1 | 1 | 2 | 0 | 5 |
| Bhubaneswar | 2 | 0 | 0 | 1 | 0 | 1 |
| Chandigarh | 2 | 1 | 0 | 0 | 0 | 1 |
| Chennai | 5 | 0 | 0 | 2 | 0 | 3 |
| New Delhi | 15 | 2 | 1 | 3 | 1 | 8 |
| Hyderabad | 5 | 1 | 0 | 0 | 1 | 3 |
| Jaipur | 6 | 0 | 1 | 1 | 1 | 3 |
| Kolkata | 7 | 1 | 0 | 1 | 1 | 4 |
| Lucknow | 13 | 1 | 1 | 3 | 1 | 7 |
| Maharashtra | 4 | 1 | 0 | 1 | 0 | 2 |
| Mumbai Metro | 5 | 1 | 0 | 1 | 0 | 3 |
| Guwahati | 6 | 1 | 0 | 2 | 0 | 3 |
| Patna | 10 | 1 | 1 | 2 | 1 | 5 |
| Thiruvananthapuram | 2 | 0 | 0 | 1 | 0 | 1 |
| Total | 105 | 13 | 5 | 23 | 6 | 58 |
Application Fee
| Category | Fee Amount |
|---|---|
| General / OBC / EWS | Not Mentioned |
| SC / ST | Not Mentioned |
| PH / PWD | Not Mentioned |
| Female | Not Mentioned |
| Ex-Servicemen | Not Mentioned |
| Payment Mode | Not Mentioned |
Age Limit
Not Mentioned
Educational Qualification
- Only retired SBI officers from MMGS-II, MMGS-III, SMGS-IV grades are eligible.
- No specific educational qualification is mentioned as eligibility is based on prior service and retirement from SBI.
Salary & Pay Scale
Selection Process
Exam Pattern
Documents Required
- Photograph (JPG/JPEG, 20–50 KB)
- Signature (JPG/JPEG, 10–20 KB)
- Experience Details (PDF, Up to 1024 KB)
- ID Proof (PDF, Up to 500 KB)
- Date of Birth Proof (PDF, Up to 500 KB)
- Caste/EWS Certificate (PDF, Up to 500 KB)
How to Apply – Step by Step
- Visit the official SBI careers page at sbi.co.in/web/careers.
- Navigate to the “Join SBI” tab and select “Current Openings”.
- Find the notification titled “Engagement of Retired Officers/Staff of SBI/e-ABs/PSBs on Contractual Basis.”
- Click on “Apply Online” and then “Click here for New Registration.”
- Register using a valid email ID and mobile number to obtain a provisional registration number and password.
- Log in with your credentials and accurately fill in personal, educational, and professional experience details.
- Upload scanned copies of your photograph, signature, and necessary documents as per specifications.
- Carefully review all the information entered before clicking the ‘Submit’ button.
- After submission, download and save a copy of the completed application form for future reference.
Important Links
Frequently Asked Questions
Understanding the Role and Requirements
The SBI Retired Bank Officer recruitment is a unique opportunity for former SBI employees to re-engage with the bank on a contractual basis. The primary role is that of a ‘Resolver’, focusing on customer complaint management and resolution. Given that the candidates are retired officers, the emphasis is on leveraging their extensive experience and understanding of banking operations. The eligibility criteria are specific: candidates must have retired from SBI in the MMGS-II, MMGS-III, or SMGS-IV grades, retired on superannuation (not resignation or termination), and possess a clean service record with no major penalties in the last five years. The maximum age limit is 63 years as of March 31, 2026, with a potential extension up to 65 years. Therefore, preparation should focus on highlighting how your past experience directly aligns with the responsibilities of a Resolver.
Key Areas to Focus On
1. Experience and Suitability: The shortlisting process will heavily rely on your past service record and how well it matches the requirements of the Resolver role. Prepare a concise summary of your career, emphasizing achievements related to customer service, problem-solving, inter-departmental coordination, and any roles where you were responsible for resolving complex issues. Quantify your achievements wherever possible.
2. Interview Preparation: The interview is a crucial stage, carrying 100 marks. Expect questions related to your experience at SBI, your understanding of customer service principles, how you would handle specific customer complaint scenarios, your ability to coordinate with different departments, and your reasons for seeking re-engagement. Be prepared to discuss your strengths and how they would benefit the bank in this role. Also, be ready to articulate your understanding of the bank’s current customer service challenges and potential solutions.
3. Understanding the Contractual Nature: This is a contractual role, typically for 1-3 years. Be clear about your expectations regarding the contract duration, working hours, and any other terms and conditions. While the remuneration is fixed, understand that this is not a permanent position, and the engagement is subject to performance and continued need.
Strategy for Application and Interview
Application Strategy:
- Ensure all details in your application are accurate and reflect your service record truthfully.
- Upload all required documents in the specified format and size. Pay close attention to the experience details section, as this will be critical for shortlisting.
- Highlight any specific roles or responsibilities you held that are directly relevant to customer complaint resolution and coordination.
Interview Strategy:
- Revisit Your Service Record: Refresh your memory on your career path, key projects, and significant contributions.
- Prepare for Behavioral Questions: Use the STAR method (Situation, Task, Action, Result) to answer questions about your past experiences.
- Demonstrate Enthusiasm: Show genuine interest in returning to SBI and contributing to customer service enhancement.
- Professional Demeanor: Maintain a professional attitude throughout the interview. Dress appropriately and communicate clearly and confidently.
- Ask Insightful Questions: Prepare a couple of thoughtful questions about the role or the department to show your engagement and interest.
By focusing on these aspects, retired officers can effectively prepare for the SBI Retired Bank Officer recruitment and present themselves as ideal candidates for the Resolver position.