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⏳ Last Date to Apply: Open for 100 days or until filled
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Stripe
Stripe Program Manager Recruitment 2026: Apply Online
Program Manager, Customer Advocacy & Programs
Experience Required
5+ years
Salary / Package
$141,600 – $212,400 / year
Work Mode
Remote / Hybrid
Openings
Not Specified
Job Overview
Stripe is a financial infrastructure platform for businesses, used by millions of companies worldwide. We are looking for a Program Manager, Customer Advocacy & Programs to join our Customer Success team. You will lead high-priority, cross-functional initiatives that amplify the voice of the customer and turn feedback into measurable change. Your portfolio will span customer feedback, servicing programs, operating processes, and internal capabilities. You will take broadly defined problems from discovery through execution, aligning stakeholders and driving work through launch and iteration. This is a generalist role requiring strong structured problem-solving, cross-functional execution, communication, and stakeholder management skills.
Key Job Details
| Company Name | Stripe |
| Job Role | Program Manager, Customer Advocacy & Programs |
| Experience | 5+ years |
| Salary Range | $141,600 – $212,400 / year |
| Job Type | Full Time |
| Work Mode | Remote / Hybrid |
| Openings | Not Specified |
| Job Location | Remote / Hybrid (US) |
Key Responsibilities
- Lead strategic programs end to end from problem definition and strategy through planning, execution, launch, and measurement.
- Turn ambiguity into action by diagnosing complex problems and translating them into clear objectives and workplans.
- Drive cross-functional execution by aligning stakeholders and maintaining momentum across teams.
- Represent users and frontline teams by synthesizing qualitative and quantitative insights.
- Establish measures of success, build feedback loops, and evaluate program outcomes.
- Communicate with clarity through concise recommendations and leadership updates.
Requirements & Qualifications
- 5+ years of experience in program management, business operations, strategy and operations, consulting, or related fields.
- Track record of leading complex, cross-functional programs from an ambiguous starting point to measurable outcomes.
- Strong structured problem-solving and analytical skills.
- Demonstrated ability to move between strategy and detailed execution.
- Excellent written and verbal communication skills.
- Strong stakeholder management and influencing abilities.
- High adaptability and comfort using AI tools.
Required Skills
- Program Management
- Strategic Planning
- Cross-functional Leadership
- Stakeholder Management
- Structured Problem Solving
- Data Analysis
- AI Tools Familiarity
- Customer Advocacy
About Stripe
Stripe is a financial infrastructure platform for software platforms and businesses. Millions of companies use Stripe to accept payments, grow their revenue, and accelerate new business opportunities globally.
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Frequently Asked Questions
Q: What is the role being offered?
A: Stripe is hiring a Program Manager for Customer Advocacy & Programs.
Q: What is the annual salary for this position?
A: The US base salary range is $141,600 – $212,400, along with equity and benefits.
Q: What qualifications are required?
A: Candidates need 5+ years of experience in program management, business operations, strategy, consulting, or a related discipline.
Q: Is this a remote position?
A: Yes, the role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).
Q: How can I apply for this job?
A: You can apply online through the official Stripe careers portal using the provided application link.
Disclaimer: This job post is prepared by collecting data from the official career page of Stripe. We are not direct recruiters or representatives. Candidates should carefully review the requirements and policies on the company’s portal before initiating an application.