Solutions Architect (India) at Stripe

About Stripe:
Stripe is a leading financial infrastructure platform empowering millions of businesses worldwide, from global enterprises to ambitious startups, to accept payments, grow revenue, and accelerate business opportunities. Our mission is to increase the GDP of the internet, offering an unparalleled opportunity to shape the global economy and undertake impactful career work.

About the Team:
The Solutions Architecture Team is dedicated to helping our users achieve their full potential by implementing prescriptive solutions that foster growth and success. We collaborate with founders, C-level executives, finance leaders, product designers, and engineering teams at major global brands and platforms building financial services solutions with Stripe. Our team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers, Product, and Engineering teams to develop and execute effective account strategies within the market.

What You Will Do:

• Build trusted relationships with a diverse range of stakeholders, from new founders to C-suite executives.
• Solve mission-critical business challenges for our users by leveraging Stripe’s platform.
• Develop new business models and help expand existing ones for users of all sizes in the region.
• Support key technical engagements for Stripe within India.
• Drive thought leadership and serve as a trusted advisor to key business and technical stakeholders, including CIOs, CTOs, COOs, CROs, CDOs, Heads of Product Engineering, and Heads of Payments.
• Gain a deep understanding of customer business objectives to design and apply Stripe’s solutions effectively.
• Develop and articulate end-to-end customer transformation journeys, creating future roadmaps and architectures with extensive third-party integrations.
• Lead strategy engagements with users, aligning solutions with business priorities and securing the technical win through in-depth discovery, executive briefings, presentations, and solution demos.
• Act as the ‘Voice of the User,’ bringing insights, trends, and opportunities from the regional market to our Product and Engineering organizations.
• Participate in sales forecasting, Quarterly Business Reviews (QBRs), and account/territory planning to ensure strategic and tactical alignment for success.
• Function as an integral part of the sales team, providing technical insights and solutions to prospective and existing platform users.
• Guide and offer technical expertise on Stripe’s capabilities and benefits.
• Showcase Stripe’s platform’s ability to solve business problems, highlighting features, benefits, and customization potential.
• Manage pre-sales projects, including coordinating proof-of-concept development and feasibility checks, ensuring proposed solutions are viable, beneficial, and client-friendly.

Who You Are:

We seek individuals who meet the minimum requirements and encourage applications even if your experience isn’t a perfect match. Your skills and passion are paramount.

Minimum Requirements:

• 4+ years of experience in a customer-facing engineering role (e.g., solution consultant, solutions architect, sales engineer) for a global software enterprise.
• Executive engagement skills and presence, with the ability to establish strong relationships and build credibility at all levels.
• Effective group facilitation skills and confidence in leading customer meetings to gain strategic footing and pursue opportunities.
• Thorough understanding of the software development lifecycle and API architecture.
• Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences.
• Ability to gain an in-depth understanding of all of Stripe’s products and their applicability across diverse business models to beneficially cater to individual clients’ and their customers’ needs.

Preferred Qualifications:

• Experience as a customer-facing, domain expert in the payments space, presenting, and architecting solutions for platform customers.
• Prior experience driving technical sales and supporting unique customer requirements.
• Ability to read, write, and understand code in one to many programming languages.
• Experience with integrating Stripe or other RESTful APIs into web applications.
• Experience in systems design, building, and deploying complex applications.
• Passion for learning and actively seeking knowledge.
• Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances.
• Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.
• Strong collaboration skills to work seamlessly with extended global teams to support our users.

In-Office Expectations:

Office-assigned Stripes are expected to spend approximately 50% of their time in a given month in their local office or with users. This expectation may vary based on role, team, and location. Some roles, particularly in Stripe Delivery Centers (e.g., Bengaluru, India), require 100% in-office presence. Specific team requirements will be discussed by the hiring manager. This approach balances in-person collaboration and learning with flexibility.

Pay and Benefits:

Stripe values pay transparency and is working towards global implementation. Specific pay ranges may not yet be available in all job postings by country.

We encourage you to apply even if your experience doesn’t precisely match the job description. Your unique skills and passion will make you stand out. Stripe welcomes diverse perspectives and individuals who think rigorously and challenge assumptions. Join us in building the future of internet commerce.

Stripe is a financial infrastructure platform for businesses. Millions of companies – from the world’s largest enterprises to the most ambitious startups – use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.